Service Wins The Game

“Being on par in terms of price and quality only gets you in the game.  Service wins the game.!” Tony Alexandr

During  a recent call that I co-host on a monthly basis with George Ross for a select private group of business owners and entrepreneurs, we discussed how to create the “wow factor” in non-real estate businesses like a convenience store or hardware store.  George advised all  to focus on the personal touch.  Sure appearances and merchandising are important.  Getting to know your customer, demonstrating a sincere interest in the person is what keeps people coming back.

I have no favorite stores any longer. I mostly shop on line and even the on line experience is mixed with ease of shopping. I do have a few favorite restaurants and as a business traveler I have a few (very few) favorite hotels.  However, nearly every day there is an opportunity for a business to provide memorable service and they do. Trouble is the memories are not very positive in most cases.

Here is a recent example. It happened this morning. Jos A Bank is offering a two day buy 1 get 2 free special. There are a couple items I really like from that store.  This is a great opportunity for a deal. However, their on line shopping cart is not working properly for the special.  So I called and a pleasant lady helped me by phone.  When I received my order confirmation, it was wrong …very obviously wrong since there was only one of an item I order instead of three.  I called back to customer service and hopefully the order will be correct now.

Look at all the steps and look at the additional time and look at the impression I have of this business.  Now I will shop again when I see a great deal since there are items where I like the fit and quality.  Guess what there are many places where I can get the right fit and quality.  I am not finding places where I feel I am honored as a customer.  See the opportunity?

I know if I were to visit certain specialty stores I would receive personalized attention.  However, I do not have the time and neither do a lot of other people. There are a growing number of businesses that promote deals: Groupon ,  Deal of the Day and many more.  Nobody is promoting service…big opportunity.

Speaking of service ….that’s my business. Actually your success is my business.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is  able to work with you part of the time on-site.

Would you like to be in the next group of very successful companies and entrepreneurs?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

 

An Entitlement? What The Hell Is Wrong Here??

(Author Unknown)

Remember, not only did you contribute to Social Security but your employer did too. It totaled 15% of your income before taxes. If you averaged only 30K over your working life, that’s close to $220,500. If you calculate the future value of $4,500 per year (yours & your employer’s contribution) at a simple 5% (less than what the govt. pays on the money that it borrows), after 49 years of working (me) you’d have $892,919.98. If you took out only 3% per year, you receive $26,787.60 per year and it would last better than 30 years, and that’s with no interest paid on that final amount on deposit! If you bought an annuity and it paid 4% per year, you’d have a lifetime income of $2,976.40 per month. The folks in Washington have pulled off a bigger Ponzi scheme than Bernie Madoff ever had.

Entitlement my ass, I paid cash for my social security insurance!!!! Just because they borrowed the money, doesn’t make my benefits some kind of charity or handout!! Congressional benefits, aka. free health care, outrageous retirement packages, 67 paid holidays, three weeks paid vacation, unlimited paid sick days, now that’s welfare, and they have the nerve to call my retirement entitlements !!!!!!…..scroll down…………..
Emergency Rooms for their general health care -At just one hospital the cost to tax payers totaled over 25 million a year!!!

Someone please tell me what the HELL’s wrong with all the people that run this country!!!!!!

We’re “broke” & can’t help our own Seniors, Veterans, Orphans, Homeless etc.,???????????

In the last months we have provided aid to Haiti, Chile, and Turkey. And now Pakistan home of bin Laden. Literally, BILLIONS of DOLLARS!!!

Our retired seniors living on a ‘fixed income’ receive no aid nor do they get any breaks while our government and religious organizations pour Hundreds of Billions of $$$$$$’s and Tons of Food to Foreign Countries!

They call Social Security and Medicare an entitlement even though most of us have been paying for it all our working lives and now when its time for us to collect, the government is running out of money. Why did the government borrow from it in the first place?

We have hundreds of adoptable children who are shoved aside to make room for the adoption of foreign orphans.

AMERICA: a country where we have homeless without shelter, children going to bed hungry, elderly going without ‘needed’ meds, and mentally ill without treatment -etc,etc.

YET………………….
They have a ‘Benefit’ for the people of Haiti on 12 TV stations, ships and planes lining up with food, water, tents clothes, bedding, doctors and medical supplies.

Imagine if the *GOVERNMENT* gave ‘US’ the same support they give to other countries.

SAD?

YEAH, OK, SO WHEN DO WE GET SICK AND TIRED AND
DO SOMETHING ABOUT IT?????

99% of people won’t take the time or have the interest to forward this.
I’m one of the 1% — I Just Did

——————————————-

Action Steps

Start Paying Attention To Every Elected Official’s Stance On Our Economy and Government.
Advocates of government being the answer should be fired.

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Would you like to be in the next group of very successful companies and entrepreneurs?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

Build Facebook Likes and Your Email Lists With Lead Capture Toolkit

Jason Doucette Launches Lead Capture Toolkit

I have been coaching Jason Doucette on building business profits using his technical programming skills.  Lead Capture Toolkit was an idea that emerged and Jason has now launched this program.   Essentially it is an application that  helps you build your Facebook Likes by offering an incentive that people receive when they register their name and email address.  This registration information is integrated with popular autoresponder systems. I have set on up on my Facebook Page and I use the autoresponder  service by Aweber

The Primary Advantages of Lead Capture Toolkit

Most everyone appreciates the value of building your list.  Most marketers have autoresponder accounts and build relationships using email marketing communications as a primary tool.  Facebook is one social media site that has become hugely popular with companies and entrepreneurs since restructuring their Page feature.  You probably have seen requests to Like My Page.

Lead Capture Toolkit adds  to your Facebook page the option to offer an incentive for a Facebook Fan to join your email list. Once set up, (the set up is very straight forward)  the process is very smooth for a subscriber. Subscribers receive the opt-in confirmation in their email which in compliance with no spam practices. Once confirmed they receive the incentive you offer which is a well known and proven to work technique for building your list.

The benefit for you in using Lead Capture Toolkit is you are building your list as you build your Facebook fans.

I have been testing the functionality of Lead Capture Toolkit for about a month. It is easy to set up and integrates very easily with Facebook.  Part of the coaching has been to enhance the training through videos and text on the steps to install this valuable application. Click Here and Check It Out. You are welcome to leave your questions and comments here or connect with Jason.

Action Steps

Click Here Now for Lead Capture Toolkit. Jason did not follow my advice on pricing.  It is very low.  Get it now before he changes his mind and raises the price.  Yours can be free by simply becoming and affiliate and having just two people buy it from your link.  It has been approved by Click Bank and is now listed there.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is  able to work with you part of the time on-site.

Would you like to be in the next group of very successful companies and entrepreneurs?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

 

 

The Build Business Profits Fundamental Most Business Owners Miss

Working with business owners domestically and internationally in many different industries offers confirmation on key success factors for optimizing business performance and areas where entrepreneurs and business executives have the most trouble. In this article I address what I have found to be the number one challenge for most businesses.

"Steve Pohlit"
Steve Pohlit Build Business Profits Coach and Consultant

The Shocking Build Business Profits Fundamental That Most Entrepreneurs and Business Executives Miss

 

There are a handful of key fundamentals that every business needs to consistent have in place in order to optimize business performance as measured by building business revenue, profits and liquidity. I regularly address one or more of these at my blog Build Business Profits which is the new domain that I moved from Steve Reports. Strategically I am positioning Build Business Profits to be the “go to” blog for business advice. I have always written material based on what I find working with my clients. Readers should benefit greatly from this material as it reflects the actual experiences of companies I am working with.  I am sharing that with my readers so you can have an insight as to how I am addressing the current branding for the business coaching and consulting business.

The one fundamental that most business owners and business executives have difficulty with is The Executive Summary that defines their business. I work with every client on this document and advise them the goal is not primarily to have a document that will be sent out to the public, although there are no restrictions on doing that. Rather the goal is to prepare the business leader for effectively defining their business in a networking situation.  A related business benefit is that the Executive Summary generally forms the foundation of the home page of the company’s website.  The key elements I coach businesses on are the development of the written document and then how to effectively network for relationships that will help their business.

The coaching on networking has evolved to include more guidance on building the relationships. This is important because as people begin to develop a clear definition of their business they need to know how to effectively communicate with people so to engage them and not turn them off.  Imagine you are at  a networking event or following up with someone you met at an event.  How would you feel if that person begins telling you all about their business or business opportunity without expressing any interest in you and what you do. How likely are you to become engaged yet alone stay interested?  The likelihood is 0!

So I focus my business coaching and consulting experience beyond the guidance of developing  a clear executive summary and help people develop relationship building skills.  Everyone finds that valuable!

Where Did I Learn What I Coach?

Clearly I learned and perfected a lot of these principles during the portion of my professional career with Arthur Andersen & Co. where networking was the primary way we marketed our services. However, as an entrepreneur, I seemed to lose some focus on  networking skills.  Now I am working with leaders who have as many as five coaches. I have two coaches and the primary focus includes the development of skills for building revenue and profits.  Right at the top of that skill set is relationship building.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Would you like to be in the next group of very successful companies and entrepreneurs?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

An Uncommon Dialogue On The Strategy of Preeminence by Jay Abraham

The Foundation Principle of The Strategy of Preeminence

The foundation principle of the Strategy of Preeminence by Jay Abraham is to love your client.  This means a complete focus on bringing maximum value to a client where you provide  a service or sell a product.

How To Fall In Love With Your Client

"Steve Pohlit"
Steve Pohlit on Implementing Jay Abraham's The Strategy of Preeminence

As a business coach and business consultant at the outset with every new client, my focus is completely on how to help them achieve their intended goals as fast as possible. I have a single minded vision. I am in love with the idea of leaving the client in a better position as a result of my work with them.

For the most part my clients are engaged in the process.  The ones who are not, do not receive the full benefit of my experience. This is because an increasing amount of time is spent trying to determine what will work the best in getting them to take directed action. I fall out of love with the idea of being able to help them because they are not helping themselves.

In summary become completely focused on the success of your client or the outcome they are intending when buying your product. As your market knows your passion for client success stories, you become the the “go to business” for service/products. When that happens you are experiencing the benefit of implementing the Strategy of Preeminence.   There’s More!!!

How To Develop The Confidence To Implement The Strategy of Preeminence

I consistently coach clients to develop their own self-development program so that they are in a state of happiness and confidence. This is important for success in their personal and business lives. The number one barrier that blocks people from moving forward and achieving what is possible for them is lack of confidence..lack of self esteem.  Once that is addressed then I find most often a gap in defining success. Without a clear definition it is impossible to implement an action plan that can lead you to the goal.  The majority of the time we don’t just get in a car and drive. We  have a destination and we research the route if we don’t already know it.

The Best Way I Have Found To Strengthen Self Esteem

Og Mandino is the author of quite a few wonderful self development books. One of them is The Greatest Miracle In The World. In that book,  Og writes about the probability of any human being born.  The math works out to be 1 in 300 billion or something like that. He uses that information to emphasize just how special each  is. I love to reflect on that information as it applies to me and everyone else.

Developing confidence starts with strengthening your self esteem and then putting yourself in positions where that are outside of your comfort zone. The more you do that, what was outside of your comfort zone becomes inside your comfort zone.  For example, public speaking is frightening for many people and it has been for me in the past. Now I love it and that experience helps me when networking for my businesses. Many networking situations involve standing up in front of a group and presenting who you are, what you are looking for and what you bring to the table.  I coach all my clients on how to become better at this since business success results from build successful relationships.

How To Achieve Success Beyond Measure

1. Define success in measurable terms
2. Develop step by step action plans designed to achieve the intended results.
3. Make adjustments as you get feedback on how you are doing vs. you plan.  This is the Plan vs Actual = Variance formula I share at all my live event presentations.  I have named this The Gold Formula.
4. Be relentless every day on implementing the action plan you you developed to achieve your success goals
5. End you day on a positive note with completing an important task or successfully marketing to one more client or an existing one.
6. Never ever lose site of the goal of being part of a better outcome as a result of you coming to the table.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Would you like to be in the next group of very successful companies and entrepreneurs?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

This Message Will Transform The Lives of 5 People

I Will Coach 5 People And Help Them Build  A Profitable  Business From Scratch Fast. …FREE!

People who I work with and those who follow my articles know I am an expert business coach and consultant.  Now I am offering this experience and expertise to a handful of people for FREE.  If you recognize the value of this opportunity then act fast since I only have room on my schedule for 5 people.

"Steve Pohlit"
Steve Pohlit to Coach 5 People Free

Note: This message is going out to my mailing list and my social media marketing network. This is a very large group and I can only work with a limited number of people so act fast and please pay attention to the steps you must follow….very simple actually.

The Two Most Important Criteria For Acceptance

1. A burning desire to be successful with your own business

2. A commitment to follow my coaching program meaning implement the action steps I provide.

What You Will Learn

I will teach you the key principles I use  when coaching entrepreneurs and consulting with very large international companies. These include:

Marketing
Organizational Development
Effective Networking
Social Media Marketing
Internet Marketing
Time Management
Leverage
Much, much more

Nothing will be held back.

What Is The Catch?

You will be learning how to build your business based on a product that you promote. There are varying levels of investment to acquire the product. However, I will only coach those who position themselves for maximum earnings. This means you will have an investment in product totaling approximately $1,300.00 Please note a coaching program would cost you quite a bit more than $1,300 and  you will receive product worth more that the $1,300 investment.

Quite honestly, if you follow my coaching you should be able to recover you investment and be in the money in a very short period of time….60 days or less.

What Is The Profit Potential?

My personal goal is to make 6 figures….per month! You can too. Of course this won’t happen overnight but that is an achievable goal. I know that because I am personally working with one person who is doing that and several more who are on track to do the same.

Additional Important Details

The business is Organo Gold

Click here for the main site. You will receive one just like it when you register.

For you to remain in the compensation program there is  product autoship program requiring $100 per month. Again this is product that you can use for personal consumption and for building your business.

If you have questions Email Me. Before you do please make sure you review all the information at our site ..just click here and go there now.

Action Steps

1. Click Here and Register for the Gold Pack

Would you like to be in the next group of very successful companies and entrepreneurs?

2. Call Me at 727-587-7871 or Email Me with questions or to confirm you are in and we will begin your profitable success journey within 24 hours.

I look forward to working with you.

Steve Pohlit

Business Development Consulting
Executive Coach

Connect With Steve On:

Twitter

Facebook

Linked in

 

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.


Build Business Profits with A Client Focused Mindset

"Steve Pohlit"
Strategy of Preeminence Examples

In a recent article I addressed The Strategy of Preeminence taught by Jay Abraham.  Studying and coaching on this material has heightened my awareness of examples of people and companies who exemplify a preeminent mindset. Unfortunately there seems to be a dominance of examples opposite of a client success focused culture.  Every example is an opportunity for business to improve. Every improvement will be met with a corresponding increase in business profits.

Recent Examples:

United Airlines automated systems called me to alert me a flight I had scheduled was cancelled. Being notified was good.  Working on practical alternatives with United was a nightmare. It is true United Airlines booked me on a later flight. However, when you have plans beginning at noon, arriving at 6:30PM is not a viable option.  In researching alternatives, I learned there was a flight that would have arrived only two hours late. That flight was on American which is a Star Alliance Partner of United.  United didn’t book me on that flight, however United tried to call them and after a 45 minute wait there was not enough time to book it, confirm it and make the flight.

The logistics were one item. A deeper issue was communication. United Airlines customer support is located in India. While well intended, communication with people in a country where English is not their first language just does not work.  It was so difficult that I went to the airport in Chicago and tried to resolve the situation there.  I learned that I could book a flight back to my home town in Tampa for a price of nearly $500.  On line earlier, the price of that flight was $181.00 The representative at the airport gave me some explanation about rates that didn’t make sense. Additionally I could tell he really was not trying to help me.

I finally found a flight back to Tampa on another airline at a reasonable price.  It was clear I was not going to get to my original destination so I decided to fly home.  When I got to the gate for that flight I found it was delayed and hour which would mean I would miss my connecting flight. However the gate agent said “wait a minute I can get you on a United Flight direct leaving in an hour”  She demonstrated a sincere client focused mindset.  Ultimately I made that flight and returned home not feeling very good about spending most of the day on these logistics.

The airline industry has people that do their job well with a “serve the client” attitude. However, many parts of this system are broken including pricing and phone support.  There are airlines that get it more right than wrong. My favorite is Southwest which is why they have been consistently profitable.  Yes there is a direct correlation between serving the client and profitability.

Recommended Action Steps

If you have an automated attended phone system, trash it and have a live person answer the phones.

If you use staff from a third world country for customer service, develop US based call centers for US and English speaking customer calls.

Be sure your business model on line is consistent with your physical business model.

Strategically evaluate how well you are doing implementing a Strategy of Preeminence.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Would you like to be in the next group of very successful companies and entrepreneurs?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

How To Quickly Adopt and Implement The Strategy of Preeminence by Jay Abraham

"Steve Pohlit"
Adopt The Strategy of Preeminence

Jay Abraham is a legendary coach and consultant  guiding companies and entrepreneurs to making more money….alot more money.  If you are not familiar with him, click here and I also recommend you Google Jay Abraham.

Jay developed a core value  named The Strategy of Preeminence.  I am a long time student of Jay’s and I am a coach with Top One Coaching We include the strategies of Jay Abraham with The Strategy of Preeminence being at the foundation.

The Strategy of Preeminence Summarized

The Strategy of Preeminence is:

1. A mindset
2. A Value System

where the focus is on your

1. Client
2. Employee
3. Vendors
4. Any business relationship that helps your business move forward.

Examples:

Two clients own body shops…a business that fix wrecked vehicles.  There are two major stress points: first there is the emotion associated with damage and next there is the emotion of wanting this damage restored back to original or better than original condition.  Both clients are totally passionate about how their client is treated and how the process of restoration is handled. My role is to help them develop additional marketing strategies so their markets know they are the trusted advisor and service provider in their niche. I also help them improve operations and systems for the strengthening of   gross margin and net profit.

Real Estate Investors add tremendous value in the marketplace by helping their clients including sellers, buyers, contractors, realtors and the community.  Those focused transactions where all win are the most successful investors long term.  The have become the trusted investor in the marketplace.  Top One Coaching goes way beyond coaching people on real estate transactions.

I measure my success as a business coach and consultant by the success of those I work with. I know when the direction we are working on is working and when it doesn’t.  I take both outcomes very personally. My mindset is always on the success of the business owner I am coaching.

Notice the purposeful use of the word client. In one of Jay’s presentations focused on the Strategy of Preeminence he reminds of the following definitions:

Client: A person under the care of another

Customer: A person who purchases a product or service.

Companies who view themselves as sellers of products or services are essentially viewing themselves as a commodity merchant.  Those who have established themselves as the “go to” expert/trusted advisor operate from a position of strategic preeminence.

The Top 5  Steps for Achieving Strategic Preeminence.

A reminder and a comment:

Remember..the Strategy of Preeminence applies to all constituents that are involved with your business – not just your clients.

Comment…Jay Abraham is legendary and brilliant.  His creative thought process would likely offer 50 or 150 steps to implement the Strategy of Preeminence.  I offer I feel will make the most immediate impact on building business profits.  Undoubtedly this list can be expanded. Let’s jog before we go for the sub 4 minute mile.

Step 1  To The Strategy of  Preeminence: Internal Congruence

This means you must be passionate about what you do. If you are not passionate about your business, do something else. If you are passionate about making money but you are not passionate about how you are making money, do something else.

It is virtually impossible to be in a sustainable position of preeminence without a passion for what you do because you will not be authentic.

Step 2:  Clear Definition

Clearly define your business including strategic direction, what you want and what you bring to the table (what is in it for your clients) In the book Onward by Howard Schultz, CEO of Starbucks he writes about the rise, fall and near failure of the business.  The number one item he identified as the reason in declining performance was the focus on growing the numbers to please Wall Street and the gradual  disconnect with Starbuck’s customers.

The transformation agenda that Howard developed in connection with his return as CEO opens with “The Starbucks mission: To inspire and nurture the human spirit on person, one cup, and one neighborhood at a time.” That agenda went on to address the product, the partners and shareholders.  The transformation agenda was the first step to turning around the business. This book is a “page turner” I love it and recommend it highly.

Once the definition of what your business represents becomes part of you, it will make a huge difference in your business. If it is not part of your belief system then people will know you are not authentic and the status of preeminence will not be experienced.

Step 3: Develop A Strategy of Preeminence Communication Strategy

The goal of your communication strategy is to expand the awareness of clients, employees and all constituents as to how your business achieves the core values of your business.  Everything you do as a business must reflect the passion of your business purpose. Every email, blog article, social media tweet, status update….all the content on your company media, website and more needs to be congruent with the passion of your business purpose.

The type of communication you use will be dependent on your target audience and distance from you.  The more personal the communication the more effective you are likely to be.  This is actually a subject of many books and seminars.  For now just remember that all communication should be in alignment with your core values and business purpose.

Step 4: Develop Systems That Confirm Your Strategic Purpose Is On Track

It wasn’t that Starbucks didn’t have measurements, it was the fact the evolving  direction was on same store revenue growth and continually higher quarterly performance.  This was not the core value that would result in a preeminent market position.

Top One Coaching has a report card system for evaluating clients and for clients to evaluate coaches.

Clients who refer business to you is a great measurement.

Employees will tell you.

Pay attention to how well you are developing permanent relationships.

Here is the key…you must take the time to pay attention and develop specific feedback benchmarks that tell you you are on track.  One action step I recommend is a brief weekly meeting for 30 minutes or so with employees and others to evaluate progress. Personally I always ask clients what else will help them the most even when based on my experience I am confident in the direction.

Givers Gain: That is the mantra of  Business Network Institute and it is true. Remember to spread the word of those you work with who do a great job.  Maybe it is a contractor, attorney, accountant, real estate agent or someone who cleans your office…..share.

Step 5:  Strategic Performance

This is the financial performance model incorporating my Gold Formula.  I have named this the Gold Formula because I have found the gold is in variance from plan. The gold formula is plan…actual…variance. With every business we develop a financial plan for near term business performance.  Near term is generally a year. We detail that plan by month then begin tracking variances from plan. This process supports your evaluation of how well you are doing to implement the Strategy of Preeminence.  If your variances are consistently negative to a valid plan something is not right.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Would you like to be in the next group of very successful companies and entrepreneurs?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  build business profits expertise to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

 

Act Now….A Huge Issue Is Procrastination

“The Greatest Salesman In The World”  by Og Mandino – delivers a powerful 10 step success formula. One  is titled “Act Now”.  Beyond the obvious,  Act Now reminds us there is no guarantee we will be here tomorrow so get it done.

Raymond Aaron who is the author of many books including “Double Your Income Doing What You Love”  counsels us to outsource what we don’t love to do.  Tasks we don’t love to do are the single biggest reason behind procrastination according to Raymond.

Both authors offer great guidance in these and other books they have written.  The people who I coach and companies who are clients receive very clear action steps and timetables for completion. Not acting is the single biggest reason for lack of progress or even failure.

However success is beyond “Act Now”. It is “Act Now” on the right things.  What are the right things? The right things are the action steps that result in you achieving your clearly defined measurable goals. The Advanced Accountability System which is what I use with all clients begins with the establishment of near term measurable plans.

Not all plans are financial. There are plans for increasing personal energy, plans for self-development, plans for improving key relationships.  All components are key.  So “Act Now” on those things that are going to make the most difference in your business and your life.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Would you like to be in the next group of millionaires?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  business building experience to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

 

How To Quickly Build A Successful Business With Almost No Money

Almost No Money Needed To Start A Profitable Business And Earn $50-$100,000 In Your First Year

There are two industries where you can start making money as an independent contractor and then business owner with almost no money.  I use the work almost because you will need a car that runs, buy gas for the car and have a presentable appearance.

Considering these basic requirements, you may need to  work  for expenses like gas for your car and food while taking the action steps to  building your business. One lady who started working with my firm Tampa Capital Partners currently borrows a car and spends maybe $50 per week on fuel and expenses. She is on track  to  make more than $100,000 this year.

The Top Two Industries For Earning Six Figures From Your New Business In The First Year Starting With Almost No Money

The really good news is these industries are proven to produce the income for people willing to follow the directions.  Following the directions means coachable. Don’t worry…it is true I am a business coach and business consultant, there are many people who will help you for no money. You will need to  be careful in selecting these people so you are not wasting your time with inaccurate advice.

I encourage you to keep an open mind about the two industries I am writing about. They are:

Real Estate Investing and

Network Marketing or multi-level marketing (MLM).

Right up front there is a disproportionate amount of negative information published about these industries. It is beyond the scope of this article to address those inaccuracies.  For now consider the following:

How Do You Get Started With Almost No Money

Network Marketing or MLM

Here is one way and there are others: find a company with a wholesale sales program for a product that retailers would like to sell. Find a distributor of that company who is willing to lend you some sample product and teach you how to approach retailers for selling the product or product line in their stores. When orders are received, the distributor pays you a portion of the profits.

Once you have made enough money to become a distributor (usually between $200 and $2,000 then you can develop your business using all the avenues for building profits that you will be taught. MLM companies are often  a great resource for learning business, marketing and presentation skills. You will meet great people who are very willing to teach you.  One company that is very friendly to wholesaling  is Organo Gold. Their product line appeals to everyone and is great for church and charitable fund raisers.

Real Estate Investing

The best way to start in real estate with no money is to work for a real estate investor who will teach you in exchange for the work you do. The work will include networking, sending letters, going to the courthouse, evaluating deals and more.  I have developed a special program in the Tampa market to attract people who want to learn. It is called Tampa Capital Partner’s Apprentice Program

Other Ways

I look forward to your comments on other ways to quickly build a successful business with almost no money.

Action Steps

Get A Business Coach! If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Would you like to be in the next group of millionaires?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

About: Steve Pohlit CPA,MBA has been the CFO and COO of  major domestic and international companies.  Steve has extensive business ownership experience having purchased and started off line and on line businesses.

Steve offers his  business building experience to companies and entrepreneurs with business coaching and business consulting.  His  focus is on building business  profits and net asset value at above average rates.  Steve incorporates health and wellness plus relationship guidance in his work as they are at the foundation of achieving all goals.

All articles published by Steve unless specifically restricted may be freely published with this resource information.

Leverage Is The Key To Building Business Profits

90% of the people I know who are focused on building business profits think of doing most of the work themselves and the remaining 10% who have addressed leverage do so by hiring employees or virtual resources.  None of these options would allow me to achieve the business plan for Tampa Capital Partners.

I am a business coach and consultant.  My plan is to continue providing those professional services.  They help me continually expand my network of increasingly successful people.  “Your network is your net worth” as I have heard many times from JT Foxx is absolutely true.

As my network expands I see the key reasons for businesses success. Those are:

…a focused plan developed with an experienced coach. and

..taking action.

There are more factors however. with those two in place your chances of success are greater than 90%.

Do I have a coach? Absolutely!  That is the key action step I took going into 2011 and my mindset has shifted far beyond what I had imagined. JT has 5 coaches, including:  George Ross, Jay Abraham and  Nido Qubein. Everyone who works with JT, myself included benefits from the coaching he receives because he teaches us what he learns.  The sharing of what works is the number one benefit of the being coached when that coach has relevant experience for you.

Leverage Being The Key To Business Profits

I decided to aggressively develop Tampa Capital Partners.  I knew I needed resources to do that. I decided to use a pay for performance model since I was not interested in simply paying people for tasks. I intend to develop a team of people who are very success oriented and see the synergy that develops when the pieces and parts come together.

Not long ago I published an article in support of my idea of  the Tampa Capital Partners Apprentice Program Just weeks later as a result of networking for team members, there are six people being trained on detailed tasks that are required to build real estate property leads, evaluating deals , submitting offers and closing deals. All of this is progressing while I am often thousands of miles away for 3 or 4 days out of the week.

I am now beginning to coach select clients on how to develop their own apprentice model and soon I will be publishing specific examples of transactional success.

Action Steps

Get A Business Coach!

If you already have a business with more than 10 employees, Hire A Consultant who is able to work with you part of the time on-site.

Experience the powerful energy of an amazing business development and networking event. Join me at MEGAPartnering. If you do be sure to register for VIP. If registration is closed, call me and I will help you.

Would you like to be in the next group of millionaires?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

Join Me At The New Home

The title of this blog is Build Business Profits.  The domain is Steve Reports.  I teach students not to do this and yet I often don’t get around to doing what I teach. Now I have a coach and I am being held accountable to taking action that makes sense.

Business Coach To Steve Pohlit

Steve set up your blog at Build Business Profits

Steve  Pohlit To  Business Coach

Done Coach

Click Here and Check It Out

How do you convert a blog that was started in 2006 to a new domain?

Subscribe at Build Business Profits and you will soon receive a video and article on how to do this.

7 Figure Success in Less Than 1 Year

Near $0 One Year Ago…On Track To Make $1 million This Year

6 out 0f 10 People who  were at near $0 business profits in the spring of 2010 are now on track to net more than $1 million in 2011.  Quite honestly when I realized what was developing I looked very closely at the characteristics of this group.

The numbers are even more compelling since 2 of the 10 people were making six figures with their business when they started and now are on track to make multiple 7 figures.  80% of this group is on fire with their business performance.

What Are The Key’s To Their Success?

1.Each made a significant investment in coaching . In most cases they  have one or more coaches. In all cases I am their primary coach.

2. All follow the directions.  This means they follow the advice of their coach.  Each has their own style and each implement the professional business coaching advice they receive differently. However, each one implements the program developed with their coach.

3. There is a bias for action meaning they implement and get closure on key action steps.

4. Each measure return on investment of their time.

Are There Any Unique Educational or Work History Attributes?

Candidly everyone is different. Some had college degrees, others did not. Most had experience as an employee, some did not. I am not aware of anyone having come from a family with wealth. The only common denominator was a commitment to taking action on a success plan.

What Are The Primary Steps That Account For Their Success?

Considerable time is spent on developing an appropriate plan for their business success and an action plan for implementation. Then we monitor results and make adjustments.

What Have I Done Different As A Result of This Experience?

Hired a coach.

Are Their New Success Stories In Development?

Yes and I am beginning to see the time line to success shorten.

Would you like to be in the next group of millionaires?

Contact me now.

Steve Pohlit

Business Development Consulting
Executive Coach

Social Media Services
New Digital Media, Inc.

Connect With Steve On:

Twitter

Facebook

Linked in

727-587-7871

Email

Get Rich Steady

Meet Mike Collier Starting With  His  Free Newsletter

I would like you to meet my good friend Mike Collier. He is committed to helping people move past limiting beliefs to achieve extraordinary success. Mike’s  work  has an incredible track record of helping people exceed success goals by persistently taking focused action.

As a subscriber to his free newsletter, I received valuable information that was helping me with my coaching clients. I connected with Mike to share my appreciation. Our friendship has since grown rapidly. We now regularly share ideas on how we can better assist entrepreneurs and business owner grow revenue and profits.

You Are Invited

This is your invitation to experience the wisdom of Mike Collier expressed  in his newsletter that is free to subscribers.  I highly recommend connecting with Mike  begin to  “Get Rich Steady”!

Click Here Now For Your FREE Subscription

There is a small group of very talents  leaders whose mission is your success.  Mike is one of those select professionals. I am confident you will benefit from Mike’s Get Rich Steady Newsletter.

Steve Pohlit

Business Development Consulting
Executive Coach

727-587-7871

Email

The iPhone, ATT, Verizon : Great Lessons What Is Your Experience

The iPhone Is Coming To Verizon …Very Soon

The Wall Street Journal’s  lead article Friday confirms Verizon will offer the iPhone soon. Reportedly Verizon will announce the details Tuesday.

In a related article, Apple has issued a directive to all stores that there will be no vacations for three weeks beginning the fourth week of January. I couldn’t be happier with the opportunity to switch from ATT My view is shared with everyone I know who has an iPhone

The Number One Reason This Announcement Is A Big Deal

Everyone that I know including myself loves the iPhone and hates ATT’s service.  Apple recognizes this since a big percentage of the volume of calls to their customer service center are because of ATT not resolving customer issues having nothing to do with Apple.

I have previously written detailed article about my  experience started trying to work with ATT for a solution. In summary, I have good experience overall across the US and Canada. The area that I use my phone the most which is my home office and surrounding areas is almost impossible for me to use my phone. This area has plenty of towers and ATT reports I should have great service but of course I don’t

This announcement is a huge deal because it demonstrates Apple’s laser beam focus on customer satisfaction and highlights in my view ATT’s mishandling an iPhone market domination opportunity.

Lessons: Apple Strategy Outstanding,  Verizon Strategy a Plus  ATT Strategy Doesn’t Work

I have experience with both Verizon and ATT. Recently I tested another phone with Verizon and I was very pleased with the entire experience including the attention at the Verizon owned store,  customer service, billing and phone service.  The only reason I didn’t changes was that at the same time I was testing a new phone I read Verizon would be carrying the iPhone and I wanted to wait.

Apple has done a great job of developing strong customer loyalty.  I am sure there are people who have given up their iPhone to switch to another service after being worn out by ATT but I don’t know any of them.  Everyone I know who has an iPhone wants to keep it.  Apple understands what will appeal to the consumer and consistently delivers.

Verizon has been out there focused on offering a very strong cellular network.  Every Verizion customer I know is happy with Verizon service and coverage….No Exceptions! My brief experience with the store staff, customer service and tech support was very positive.  Verizon is  focused on solutions and not excuses.

Verizon and Apple Together Should Be An Outstanding Experience For Consumers

This all makes for an excellent case study on how ATT  did not capitalize on a huge opportunity. If they had consistently delivered on quality of coverage and customer care, Verizon would not have a chance.  Now Verizon has the opportunity to take huge market share.  I betting they will.

What Is Your Experience?…Please Comment

Steve Pohlit

Business Development Consulting
Executive Coach

727-587-7871

Email