Year: 2009

The Top 1 Percent

The Top 1% (one percent)  is not a  measurement and comparison of wealth or ability.  The Top 1% is a mindset.  The mindset  that you can and will achieve the goals you set for yourself.  This mindset includes a bias for action. Action taken to follow a clear roadmap. Clear goals, a bias for action and a Top 1%  mindset will result in you experiencing  success way  beyond what the general population or “the herd” can even imagine.

The idea of the Top 1%  is primarily discussed in reference to the development of business revenue and profits. If you pay attention to the Top 1%, you will see a balance in the areas health and relationships.  It may seem obvious, but if your health fails  monetary success is meaningless. Valuable  business coaching and self development programs  provide  guidance on balance.

Attributes of the Top 1%

There are no common traits. The Top 1% includes men, women, all nationalities, all age groups all professions.  The one common attribute is mindset.  The Top 1% has a dream and they take action in a rational way that brings the intended results.

I have worked with very large companies and smaller ones.  These experiences have given me the opportunity to evaluate the difference between eagles and ducks.  Of course eagles soar and ducks waddle and quack.  Eagles have a laser beam focus on those elements of their business that make the most difference.  They avoid flying into the side of a cliff.

The Top 1% invest in self development. J.T. Foxx, a successful entrepreneur, radio host in 18 markets, and author tells his audiences he invested $60,000 in business coaching and consulting  for himself in 2009.  He has budgeted  $100,000 in 2010 for business coaching and consulting.  He is also investing in  focused training and development program for his organization.

J.T. openly discusses his vision and goal of creating a $100 million coaching and consulting company.  I know he will and that goal is likely to be achieved within the  next 12-18 months.  Note the  mindset.  Less than five years ago J.T. was homeless and he  just turned 30.

Invest In Yourself

Join me, J.T. and many more at one of the upcoming Free Events.    Email Me and I will get you additional details.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

Twitter

Facebook

Linked in

MySpace

727-587-7871

Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

Customer Service: To The Point…Harvey Mackay and The Cab Driver

Thank you Debbie Demboski, Regional Director/Owner of Interiors by Decorating Den for sending me this great story. Contact Debbie for your own  franchise  or decorating services. Ph.800-866-9499  Decorating Den serves most markets in the US and Canada.
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No one can make you serve customers well. That’s because great service is a choice.

Harvey Mackay, tells a wonderful story about a cab driver that proved this point.

Harvey was waiting in line for a ride at the airport. When a cab pulled up. The first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey .

He handed Harvey a laminated card and said: ‘I’m Wally, your driver. While I’m loading your bags in the trunk I’d like you to read my mission statement.’

Taken aback, Harvey read the card. It said:

Wally’s Mission Statement: To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!

As he slid behind the wheel, Wally said, ‘Would you like a cup of coffee? I have a thermos of regular and one of decaf.’

Harvery said, ‘I’d prefer a soft drink.’

Wally smiled and said, ‘No problem. I have a cooler up front with regular and Diet Coke, water and orange juice.’

Almost stuttering, Harvey said, ‘I’ll take a Diet Coke.’

Handing him his drink, Wally said, ‘If you’d like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.’

As they were pulling away, Wally handed my friend another laminated card, ‘These are the stations I get and the music they play, if you’d like to listen to the radio.’ And as if that weren’t enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him.

Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he’d be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts…

Tell me, ‘have you always served customers like this?’

Wally smiled into the rear view mirror. ‘No, not always. In fact, it’s only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day. He had just written a book called You’ll See It When You Believe It . Dyer said that if you get up in the morning expecting to have a bad day, you’ll rarely disappoint yourself. He said, ‘Stop complaining! Differentiate yourself from your competition. Don’t be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.”

That hit me right between the eyes,’ said Wally. ‘Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly,and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.’

‘I take it that has paid off for you,’ Harvey said.

‘It sure has,’ Wally replied. ‘My first year as an eagle, I doubled my income from the previous year. This year I’ll probably quadruple it. You were lucky to get me today. I don’t sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can’t pick them up myself, I get a reliable friend to do it and I take a piece of the action.’

Wally was phenomenal. He was running a limo service out of a Yellow Cab. I’ve probably told that story to more than fifty
cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn’t do any of what I was suggesting.

Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles.

How about us?

Smile, and the whole world smiles with you… The ball is in our hands!

A man reaps what he sows. Let us not become weary in doing good, for at the proper time we will reap a harvest if we do
not give up… let us do good to all people.

Ducks Quack, Eagles Soar

Have a nice day, unless you already have other plans!

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Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

Twitter

Facebook

Linked in

MySpace

727-587-7871

Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

Harry Truman by Matthew Algeo

Harry Truman: Harry Truman was a different kind of President. He probably made as many, or more important decisions regarding our nation’s history as any of the other 32 Presidents preceding him. However, a measure of his greatness may rest on what he did after he left the White House.

The only asset he had when he died was the house he lived in, which was in Independence Missouri. His wife had inherited the house from her mother and father and other than their years in the White House, they lived their entire lives there.

When he retired from office in 1952, his income was a U.S. Army pension reported to have been $13,507.72 a year. Congress, noting that he was paying for his stamps and personally licking them, granted him an ‘allowance’ and, later, a retroactive pension of $25,000 per year..

After President Eisenhower was inaugurated, Harry and Bess drove home to Missouri by themselves. There was no Secret Service following them.

When offered corporate positions at large salaries, he declined, stating, “You don’t want me. You want the office of the President, and that doesn’t belong to me. It belongs to the American people and it’s not for sale.”

Even later, on May 6, 1971, when Congress was preparing to award him the Medal of Honor on his 87th birthday, he refused to accept it, writing, “I don’t consider that I have done anything which should be the reason for any award, Congressional or otherwise.”

As president he paid for all of his own travel expenses and food.

Modern politicians have found a new level of success in cashing in on the Presidency, resulting in untold wealth. Today, many in Congress also have found a way to become quite wealthy while enjoying the fruits of their offices.

Good old Harry Truman  observed, “My choices in life were either to be a piano player in a whore house or a politician. And to tell the truth, there’s hardly any difference!

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This is not posted for discussion. If you agree, forward the link . If you don’t, delete it. I don’t want to know one way or the other. By me posting it, you know how I feel.

Steve Pohlit

The Truth About Retail Sales Reporting

Retail sales during the  Thanksgiving and Christmas holiday season are followed by the news media very closely.  This is because consumer spending is a key economic barometer and the annual holiday season accounts for a large  percentage of total annual retail sales. Some estimates are that the fourth quarter retail sales account for more than 30% of total retail sales reported by department stores, specialty stores and mass merchandisers. The percentages can vary widely. For example December sales for jewelry stores account for 23% of the total annual sales.

“This November, (same-store) sales are going to be incredibly important to gauge the state of consumer spending, and thus fourth-quarter earnings and stock trajectory, and it’s also an important statement about the economic recovery,” said Deutsche Bank analyst Bill Dreher.

Comments like this from Bill and others may not be accurate.  I learned how to analyze retail performance from experts responsible for running multi-billion dollar international businesses.  These lessons helped me tremendously in operating my own retail business and in my business consulting work with other retail companies.  Consider the following:

Same Store Sales Can Be Very Misleading

Same store sales are when you compare the sales in one period, for example November, with the sales from that same location the previous year. Seems simple enough but it is not always straight forward. For example, consider one store.  What is your conclusion if the store just opened the first of  November last year or if a major competitor closed a location near you this year?  There are many variables that can affect same store sales and you have to be careful in knowing you have true comparability.

Consider 2009, the same store sales that will be reported this year are being compared to 2008 which is considered one of  the weakest retail sales periods ever. At the company level a moderate increase in same store sales this year may not be a reason to celebrate except that of course it is better than a decline.  Regardless of the results, retailers must go deeper than looking at the aggregate numbers.  They must keep “peeling back  the onion” until the lowest common denominator is evaluated and that is at the item level.

Same Store Sales Are Not A Direct Indicator of Profits

Many retailers promote heavily in the holiday season. This is part of the marketing funnel.  Hot items sold at or below cost  are used as lead generators.  The Internet has educated shoppers on finding the best deals.  This has resulted in  add on sales  dropping which means more of the sales being reported on a monthly basis have lower profit margins.

Keys To Successful Retailing In This Economy

First point is the foundation of  a profitable business in any industry is largely the same.  Companies make money when they offer what people want at a profitable price.  In retail, customers often want a shopping experience that goes beyond price. For example, a recent testimonial from a customers experience on Black Friday demonstrated the success of a much smaller retailer with this customer vs. the major competitor. While having a slightly lower price for the laptop offered, the major retailer did not have any “unallocated laptops”   at 5 in the morning even though the item was heavily promoted. On top of that the crowds there were not pleasant to navigate.  The competing smaller chain, had inventory available and a more pleasant shopping experience.  So you know who got the business and a repeat customer.

Off line, location is increasingly important as well as the overall appearance inside and outside.  Large retailers win the game store by store.  When demographics and traffic patterns change, and they always are, the store needs to change as well.

Customer shopping experience is major for building customer loyalty.  This is mostly how customers are treated by staff when shopping.  This is the one area where many retailers fail.  There are great examples of customer service but they are not the norm.  On line, ease of navigation, speed of checkout and access to customer service are key. Many retailers with web sites pay little attention to the customer service that is needed.  People have questions and at times returns or exchanges may be needed. How this is handled is key.

Have you noticed the most ridiculous new message you get when calling larger customer support lines?  It goes something like this: “Due to heavy call volume, your wait may be longer than normal. Many questions can be answered at our web site.”  I don’t know about you but when I hear that message, which I do with increasing frequency, I think …this company has problems.

At The End of The Day, Profit Must Be Made

As a business consultant and coach, I always look to the profit trends and what is the practical near term strategy for strengthening profits.  Every  business must earn a profit to survive and grow.   There is always an opportunity to improve business performance.  It requires defining the performance targets then establishing  a disciplined process for meeting or exceeding those targets.  That process always works when the process is worked.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

Re: New York Times: U.S. Racing Toward Debt ‘Shock’

The reason this headline is so important is because while many companies and entrepreneurs will continue to do well in this country, what is possible to accomplish is being extinguished by our government and what is being achieved has a high probability of being extinguished  by the burden of debt.

For a long time I would look at our politicians and the general trends and conclude that is not an arena that I appreciate and it is somebody else’s life.  Now I look in the mirror.  I and all the voting citizens in this country are responsible.  That is right. As a nation, we voted for people who look to the latest trend of what is popular so they are re-elected. We voted for a president who campaigned on being critical of the debt of the prior administration and then came in and drove that debt into the stratosphere. Obama should be fired now for that fact alone among others. Just for the record, there are a lot of people who should be fired and leave with him. Nothing personal …this is business.

Have we ever voted for a person who stands for the principles of our Declaration of Independence and Constitution? Actually I am not aware of anyone winning on that platform. I am aware of people running on that platform. We didn’t like that idea because that platform holds us as individuals accountable for life, liberty and the pursuit of happiness. It does not say, I am from the government and will solve your problems.  That formula clearly does not work.

This is a business blog with my focus being to offer sound guidance on helping companies and entrepreneurs move their businesses forward in profit at accelerating rates of profitability. Notice I said at accelerating rates of profitability, not accelerating debt like our government is doing.

So Why The Political Platform?

This is not a political platform. It is a business platform on the topic that our policies are going to drain America unless we take action. The action I recommend is based on business principles as I am not a politician at all.  If the US Government were a consulting client this is how I would approach it:

1. Clear definition of purpose: I feel there is a clear definition of purpose for our government and we the people have allowed people in office to ignore it. So let’ s use our foundation principles as the evaluation point and if our elected officials have not demonstrated compliance, we fire them.

2. Who replaces the masses that are fired?  People with experience running large organizations and know what it means to be accountable for compliance with the charter of why you are formed. Who are these people?  There is no shortage, there just is not a system in place to elevate them including a fair compensation system.  Get past the “you have to have been an angel all your life standard and we are only going to pay you $400,000 a year for being President. I would vote for paying the right leadership $100 million dollars a year  and link that to performance standards with base pay of $25 million. Now you have the attention of  some talent.

3. Key Tenant: basic economic and universal laws.

4. Tough stuff: the one way for this to be accomplished is to recognize the difficulty people have with change and then have leadership in place prepared to deal with the constituencies that say these changes are unacceptable.  These opposition groups should be in the minority if the leadership and related communication is in place.

Who Am I To Speak?

I am an American and I have my share of successes and failures. As a human, I have made good choices and some I would do differently. Do I have all the answers? No  but I do know this…I support  the founding principles of life liberty and the pursuit of happiness and our government does not. I am tired of that and I am speaking out .. and you?

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

More

There is going to be more from me on this and I hope a lot of others as well. For now here is the article that resulted in my conclusion I have had enough.

New York Times: U.S. Racing Toward Debt ‘Shock’
Monday, November 23, 2009 1:51 PM Article Font Size
A page one, top-of-the-fold New York Times report Monday warns that U.S. debt is rising so fast that the federal government is careening toward a “payment shock” in the not-too-distant future.

The Times lead headline read: “Federal Government Faces Balloon in Debt Payments: At $700 Billion a Year, Cost Will Top Budgets for 2 Wars, Education, Energy.”

The Times headline appears eerie just as the Senate moves to push forward on a radical healthcare reform — with CBO estimates for a final bill costing nearly $1 trillion dollars over the next year.

The national debt now stands at over $12 trillion and the White House estimates that the cost of servicing the debt will rise to more than $700 billion a year in 2019, up from $202 billion this year. The Times suggests that $700 billion annual payment cost may be conservative.

The additional $500 billion a year in interest payments would surpass the combined budgets this year for education, energy, homeland security, plus the wars in Iraq and Afghanistan, the Times observes.

Treasury officials face not only huge new debts incurred in response to the economic meltdown but a balloon of short-term borrowings coming due in the months ahead, and interest rates that are certain to return to normal levels when the Federal Reserve concludes that the fiscal emergency has passed.

“Even as Treasury officials are racing to lock in today’s low rates by exchanging short-term borrowings for long-term bonds, the government faces a payment shock similar to those that sent legions of overstretched homeowners into default on their mortgages,” The Times reported on Monday.

Interestingly, the alarming Times analysis comes as the nation is in the midst of a debate over healthcare reform proposals that could add many billions of dollars to the overall debt.

Record deficits have arrived just as payments for Medicare and Social Security benefits are set to explode, with the oldest Baby Boomers approaching age 65. This will result in what experts have long warned will be a “fiscal nightmare” for the government, the Times article notes.

“What a good country or a good squirrel should be doing is stashing away nuts for the winter,” William H. Gross, managing director of the Pimco, a bond management firm, told The Times.

“The United States is not only not saving nuts, it’s eating the ones left over from the last winter.”

As for the balloon of short-term borrowings coming due, that debt now accounts for 36 percent of overall debt, compared to the historic average of less than 25 percent, and more than $1.6 trillion is due by March 31.

Another problem: The Federal Reserve’s purchases of Treasury bonds and mortgage-backed securities to prop up the economy pushed down long-term interest rates by about half of a percentage point, but the Fed is set to reverse those policies — that alone could add $40 billion to the government’s annual debt service expense.

The Treasury Borrowing Advisory Committee, a group of market experts that advises the Treasury on debt management, declared this month: “Inflation, higher interest rate and rollover risk should be the primary concerns. Clever debt management strategy can’t completely substitute for prudent fiscal policy.”

And The Times warns: “There is little doubt that the United States’ long-term budget crisis is becoming too big to postpone.”

Impact Hookup: Social Media In Person: Tampa, Florida Dec. 3, 2009

Please Note: If you are not in Tampa Bay , please visit Impact Hookups and see the other cities hosting this event.
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Twitter, Facebook, LinkedIn and more are all great social media tools for expanding your network and building relationships.  Ultimately business is done with people. Even when the  transaction is an on line order form  there are people at the foundation of the transaction helping all of that happen.

Ken McArthur is at the top of the list of people who not only understand the importance of  relationships, but has built several successful businesses founded on people getting together, meeting and sharing what is working and not working in business.  What has evolved from Ken’s idea and first meeting six years ago in Philadelphia has been an expansive business, many very solid relationships and joint venture deals.

The event in Philadelphia   was named JV Alert. I was able to attend and you can only be in the first group once.   Today I am honored to say my friendship with and respect for Ken McArthur has grown.  JV Alert   literally started with  an email  asking who is interested in meeting for  lunch to talk about Internet Marketing.  That first email had a larger response rate than Ken anticipated and first JV Alert went from an idea of lunch to a three day event.

Now have an opportunity to be in the first group of people who are coming together to make a difference in how your business and the business of others moves forward.  It is your opportunity to connect and to cement synergy for your business and your business ideas.

Impact Hookup Tampa, Florida and around the country is much more than another networking event. You see there are concurrent meeting all over the country and Ken is developing a centralized data base with contact information, JV interests and much more. Yes you physically will be meeting in Tampa and you will be part of a new network of business owners, rainmakers and people who you help and be helped in return.  For more information on Impact Hookups please click here.

WHO

As the registrations are confirmed, I will ask each person to provide a  brief bio on their business and their interest.  Jean Levi who works with me in several ventures  will be helping me with your questions and any other details related to this event.

Regarding who I am, you are welcome to visit my resume at http://stevepohlit.com My goal with facilitating this event is to increase the awareness of my consulting, coaching and social media network services.  I can normally relate to business success and failure stories 🙂 You will also find that I am a very forward focused person recognizing the past is just that – over.  I look forward to meeting you and I look forward to facilitating your success in any way that I possibly can.

WHEN

IMPACT Hookup First Event is December 3, 2009.

WHERE

I am hosting IMPACT Hookup Tampa, Florida   at 600 Druid St., Clearwater, Florida

6:30 PM to 8:00 PM

COST

$8.00 contribution for bottled water, soft drinks. (not refundable)

Reservations Required

Your $8.00 payment is your reservation.

Register Now ( this is not refundable)

Registrations accepted up to 12:00 Noon EST 12-3-09


QUESTIONS

Email Me

Better: Email Jean Levi

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

Build Profits: 7 Step Marketing Plan plus How To Market With No Cash

Jay Conrad Levinson is known for his “gorilla marketing”  advice.  He recently listed on Rich Shefron’s blog his 7 Step Simple Marketing Plan.  I read this today and thought you might like it before we get to the main topic. This is a very good guide to remember.  Here they are: (for the complete blog article Click Here )

1) What is the purpose of your marketing? (What action do you want them to take?)

2) What is the main competitive advantage you stress to achieve that action/purpose? (What main benefit do you offer that your competitors do not?)

3) Who is your target audience?

4) Which marketing “weapons” will you use to achieve that action/purpose? (Expressed as a list.)

5) For your market niche, what do you stand for?

6) What is your identity, your personality?

7) What is your marketing budget? (as a percentage of your projected gross sales)

How To Market Your Business With Little or No Cash

Most consultants and authors offering training programs and services assume you have the cash to implement a sound marketing plan.  That is often a misguided assumption and this begins  to address a common issue of marketing with little or no cash. Many entrepreneurs and companies are experiencing a cash crunch.

The following steps are essential for marketing your business when you have no cash. They are also essential when you do have cash. Cash will help you advance your results faster.

The  Most Important Step – Always –  and There Are No Exceptions:

Spend Most of Your Time Marketing Your Business. This is a mindset coupled with a commitment and knowing what is productive time. Jay did not list this. Most do not. This is the number one item I work on with companies and with people I coach. This is the number one item I work on for my own ventures.  This is also a challenge for most people since it is easy saying “I was busy today”.  I say if you are not working on building new business and strengthening what you have,  most other activities are just busy work.

Second Step: Know How To Use The Tools Requiring No Money and Those Most Helpful When You Have Money

If you are reading this you are on line somehow and I realize there is a cost for a connection. A computer and a connection are required.  They cost money.  They are essential tools.  This article is how to market when you have little or no cash. You have to have a connection to market even if you are an off line based business.

How To Market When You Have Little or No Cash.

1. A web site is now required for credibility  and I recommend using  blog technology in most cases. If your business needs an html based web site fine.  You still need a blog.
2. Use social media to drive traffic to your blog.  The primary social media sites for driving traffic are Facebook, Twitter, YouTube and LinkedIn.
3. Your goal is strengthening the relationship with your visitors and encouraging them to become part of your list. Even when you are selling a product on line, your primary goal when using the no money marketing approach based on social media traffic is to move your target audience from your social media network to your list where you can communicate with them.

Facebook groups have similar characteristics of an email list.  However, at no time will pounding on your network to buy from you be an effective marketing  strategy.  The Build Profits Group on Facebook is a good example.  All the content sent to the group is intended to be of value. At the same time there is no secret as to my business ventures and professional services.

I used and continue to use Facebook, Twitter and YouTube for the development and growth of three businesses that have cash profits this year. Last year two of the three did not  exist.  Two of the Three took less than $100 cash. Manifest Mastermind was less than $1,000.  Today all are marketed using social media.. time yes, cash no.

Manifest Mastermind:
New Digital Media, Inc
IR Consulting, Inc

I use one autoresponder account for all businesses and lists. I use one hosting account for all domains. If you have no cash you can use blogger and by-pass the autoresponder.  When you have some cash, convert your blogs to a WordPress based platform with individual C-Panel access. If you don’t know why you need these tools,  learn. I feel an autoresponder is a must have tool for building a list. No matter what is being discussed in social media circles, email is still very important and valuable.  So if you cannot afford an autoresponder, then track your email list manually until you can afford it.

Once I had built some cash flow, I outsourced certain of the work required to continue building the social media network and continue to do so.  Notice earlier I mentioned I do not spend cash on marketing. However, I do leverage my time which is very valuable. I view the development of your own social media network essential for business and your social media network is an  asset. I work on this everyday – everyday.

I do not outsource content origination meaning blog articles, posts to Facebook groups,  Tweets and autoresponder messages. Some of this work can be outsourced. I do all of it now and some of it soon, will be  outsourced.  However, some content cannot be outsourced as it is my voice.

I will cover key points in building your social media network in the next article.

The easiest way to follow this series is to become a member of  my Facebook Group Build Profits. Register for my list.  What is in it for you?  Candidly the information you receive here in most instances is more valuable than programs you will pay hundreds and even thousands of dollars for.  Why do I offer this information?  Because some people will want me to become part of my Executive Coaching Program,  some companies will want my consulting services and some will want help in building their social media network. Most of all some people will write and say ” I followed what you wrote and it worked – thank you”  That my friends is the greatest reward of all.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

The First Step to Building Profits

It is important to understand that in order to build profits, a profit must first be earned. If your business is a start-up or has been losing money, the main focus of all your activity is to make a profit.. not  just any profit, but a cash profit. Cash profit is where your cash balance is growing after you cover all your expenses whether they be paid daily, weekly, monthly, quarterly or annually.

If your business is not in a cash profit situation, you will not be able to stay in business indefinitely.  There will be a point when you run out of cash and you have to close your door. In the Proof of Concept article I mentioned Twitter as an example of a company whose business model is exciting but whose excitement will eventually die if it does not turn profitable.

One of the best ways to begin making a cash profit and then make even higher cash profits, is to develop a financial performance picture twelve months in advance. This financial picture is how you want you business to look financially a year from now. I always advise clients when doing this work to look at what the business has been able to earn in the past and then increase it  significantly.

Individuals  use a technique know as vision boards to focus on things they want including lifestyle improvements. The financial model of what you want your business to look like is your business vision board. “If you can see it you can achieve it.”

There is more to it than creating a picture twelve months out but that is a key starting point.  For purposes of building profits I do not advocate going beyond a twelve month horizon as there are two many variables.  However, when doing strategic planning a more forward outlook is appropriate.  For now we are focused on building profits near term.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

Profits Are Proof of Concept

Proof of Concept

The phrase Proof of Concept is one I learned from my friend Russell Brumfield, a successful business builder and entrepreneur.  Proof of Concept means the business model is viable. Viable means it is making or will be making a profit.

If you are not making a profit you are not in business. Does this mean that any business idea that is not instantly profitable is not viable? No it does not. Twitter is not profitable. Twitter has attracted over $100 million in investment funding.  Does this mean Twitter is viable as a business? No it does not mean that either. Ultimately Twitter must be profitable or all the interest and investment funding dries up. That is true for any “for profit business”.

Note: People interested in paying you money for what you are offering is key and having enough people pay you so you are able to make a profit is Proof of Concept. You don’t have to have a business model of a Google or a Twitter.  You have to have a business where your revenue exceeds your costs. Once you are in profit then you can focus on strategies that will help you further increase the profit percentage for your business. Increasing the percentage of profit being earned by your business is part of the scope of what is covered in the Build Profits Group on Facebook.

Video Version

Now if this all seems obvious I can assure you I have consulted with some very large companies that no longer had Proof of Concept. They once may have profitable, but part of my work was to help them regain their viability as a business. Key point: you may be profitable today but there are no guarantees you will be profitable tomorrow. Managing change is key.

If you are in business, take a hard look as to whether you have proof of concept. If you do not now, you need to have that soon. I have not kept track of the number of ideas that seemed great but failed.  Does failure mean the idea was not a good one? It does not. It may mean the timing was not right, a rapid change in the competitive landscape or decisions by owners that were not good for the business.

If you are thinking about getting into business be sure there sufficient evidence as to proof of concept. This applies to starting a company, buying a business, joining a network marketing company, it also applies to considering a job with a company. I encourage you to be particularly careful with new start-ups. As this is written there is a major buzz surrounding a business opportunity backed by several well known celebrities.  This could be great and maybe not. If it is great, there will be Proof of Concept and there will be plenty of time to become involved and make money.

Finally on this topic it does not matter what other people are experiencing with a business, Proof of Concept applies to you and your experience. In the next article, we will review the primary key success factors for most business that evidence Proof of Concept.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.


Carl’s Jr. Very Effective Use of Social Media, Internet Marketing, Video, More

Carl’s Jr. has over 1100 locations with 772 in California. They have no locations in my current home state of Florida. However, because of my business consulting experience in the restaurant industry along with a controversial video commercial released by Carl’s several years ago, I became aware of this restaurant business. I learned it was  founded with the purchase of one hot dog cart for less than $500  in 1941.

While reviewing a Facebook  application recommended by a friend I noticed an ad on the site for Carl’s.  Of course I remembered the original video that was absolutely outrageous and wondered if they had posted it on Facebook.  (They did not.)  What I did notice was they have almost 68,000 fans, they are promoting a new sandwich, offering an incentive coupon and their fan page wall is extremely active.

I went a little deeper and clicked to their website.  I stayed there maybe 5-8 minutes watching all their video commercials. They are very entertaining. I registered for their newsletter. The visuals, sounds and messages of the videos and the images of the graphics are terrific. If there was a location nearby I would be a customer.  I also feel that the next time I visit the West Coast I will look them up. Their presentation is that good.

Carl’s Jr has links to Facebook, Twitter, YouTube and Flicker on their website.  I am not sure if they have expanded onto other social media sites. If  asked I would  recommend they be on every major social media venue. Clearly the visuals and sound are huge assets for their messages about their food.

Food isn’t the only attraction as evidenced by one YouTube video with Audriana Partridge in a hot gold bikini eating one of Carl’s Jr.’s famous sandwiches. This video has already been viewed over 545 thousand times with most others by Carl’s Jr.  being viewed in the range of 20 thousand.  Think about the value of one YouTube video being viewed over one half million times.

I did a brief review of Facebook to see if key competitors are using social media. Facebook members have activated McDonald’s and Wendy’s fan pages. Neither company seems to have an active Facebook presence.

I am a major advocate for using social media to build business profits. But here is the key as demonstrated by Carl’s Jr.: you have got to have a hook.  Carl’s is kicking butt in their ads for size, quality and price vs. McDonald’s.  Then they add amazing visuals, incentives, and are definitely on top of their game when it comes to strengthening social relationships.  So they are hitting on all cylinders including the use of a well toned body wearing little excited about a huge order of food. What an amazing contrast and Carl’s Jr. pulls it off marvelously just as they did a few years back with a famous celebrity promoting their food wearing near nothing on the hood of a car.  It was amazing.

On video and in pictures, Carl’s Jr. looks like  great tasting food. I assume that is the case with more than 1,100 locations. Of course that is key for sustained growth in same store sales as well as sustained growth in the number of locations. Somehow I suspect the food experience is great and I will confirm that one of these days. If you have eaten at Carl’s Jr. please share your experiences including what you ordered.

Great  example Carl’s Jr. of executing very well on fundamentals.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coaching
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

Carl's Jr. Very Effective Use of Social Media, Internet Marketing, Video, More

Carl’s Jr. has over 1100 locations with 772 in California. They have no locations in my current home state of Florida. However, because of my business consulting experience in the restaurant industry along with a controversial video commercial released by Carl’s several years ago, I became aware of this restaurant business. I learned it was  founded with the purchase of one hot dog cart for less than $500  in 1941.

While reviewing a Facebook  application recommended by a friend I noticed an ad on the site for Carl’s.  Of course I remembered the original video that was absolutely outrageous and wondered if they had posted it on Facebook.  (They did not.)  What I did notice was they have almost 68,000 fans, they are promoting a new sandwich, offering an incentive coupon and their fan page wall is extremely active.

I went a little deeper and clicked to their website.  I stayed there maybe 5-8 minutes watching all their video commercials. They are very entertaining. I registered for their newsletter. The visuals, sounds and messages of the videos and the images of the graphics are terrific. If there was a location nearby I would be a customer.  I also feel that the next time I visit the West Coast I will look them up. Their presentation is that good.

Carl’s Jr has links to Facebook, Twitter, YouTube and Flicker on their website.  I am not sure if they have expanded onto other social media sites. If  asked I would  recommend they be on every major social media venue. Clearly the visuals and sound are huge assets for their messages about their food.

Food isn’t the only attraction as evidenced by one YouTube video with Audriana Partridge in a hot gold bikini eating one of Carl’s Jr.’s famous sandwiches. This video has already been viewed over 545 thousand times with most others by Carl’s Jr.  being viewed in the range of 20 thousand.  Think about the value of one YouTube video being viewed over one half million times.

I did a brief review of Facebook to see if key competitors are using social media. Facebook members have activated McDonald’s and Wendy’s fan pages. Neither company seems to have an active Facebook presence.

I am a major advocate for using social media to build business profits. But here is the key as demonstrated by Carl’s Jr.: you have got to have a hook.  Carl’s is kicking butt in their ads for size, quality and price vs. McDonald’s.  Then they add amazing visuals, incentives, and are definitely on top of their game when it comes to strengthening social relationships.  So they are hitting on all cylinders including the use of a well toned body wearing little excited about a huge order of food. What an amazing contrast and Carl’s Jr. pulls it off marvelously just as they did a few years back with a famous celebrity promoting their food wearing near nothing on the hood of a car.  It was amazing.

On video and in pictures, Carl’s Jr. looks like  great tasting food. I assume that is the case with more than 1,100 locations. Of course that is key for sustained growth in same store sales as well as sustained growth in the number of locations. Somehow I suspect the food experience is great and I will confirm that one of these days. If you have eaten at Carl’s Jr. please share your experiences including what you ordered.

Great  example Carl’s Jr. of executing very well on fundamentals.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coaching
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

Build Profits on Facebook

Build Profits is  back on Facebook.  This group was originally started in mid-2008.  Early morning on July 8, 2009 the original group was compromised. Within Facebook’s system, the practical solution was to shut down the  group and restart.

While being absent from Facebook, the strategy for the new Business Profits Facebook Group was modified.  The scope of what will be presented to members of this group will be totally awesome. Build Profits will cover all proven proven principles, processes and tools  for building profits and building business asset value.

Some of the information on tools and techniques for Building Profits  are fairly new when placed on the “business knowledge” timeline. For example, members will receive proven social media network and social media marketing guidance. Yes I will  include how to use  Facebook, Twitter, LinkedIn, YouTube, blogs and more to Build Profits. You will also always be reminded of the one certain measurement of how well you are building business profits and business value.

I am passionate  about the fundamentals of business and the tools we have.  I am also very passionate about how Universal Laws apply to all areas of our lives and yes that means business.  Members are in for a wonderful ride. Membership is free and all you have to do is go to this Facebook Link and join us.

I hope you join us. I would love to experience the contribution of your energy, experience and  wisdom.

This is the link Build Profits on Facebook

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coaching
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

Insight On Starting And Growing Your Own Business by Host Gator CEO Brent Oxley

Brent Oxley is the CEO and founder of Host Gator. Host Gator is a website and blog hosting company currently located in Texas. I read with fascination his account of starting this business and growing it to 200,000 customers posted to his blog when they reached the milestone of 200,000 customers.  Brent is less than 30 years old and describes in detail what he has experienced and endured in growing to the level of success he is experiencing now.

I am a customer and have been very happy with this company for over four years. I did not know this story and do not know Brent personally.  However, I can relate to some of his experiences as I started an Internet Service Provider company in 1995.  Technology was not as advanced as it is today and I found operating the equipment and technical parts of that business were not where I wanted to spend my time.  My focus continues to be on how to use the tools of the Internet to help build business revenue and profits. I am happy Brent loves what he does because his company does an excellent job and I am delighted to be able to rely on the services of Host Gator.

I think that often time, people do not have an appreciation for some of the difficulties entrepreneurs face in growing a business. Brent describes his very well and you will have a good sense of his experiences. However, he and many others work through those challenges with passion for what they are doing  which further fuels profitable progress.

This is a reality check for those thinking about starting their own business or taking an existing one to the next level.  My advice for anyone looking to go into business or who is already there includes:

  1. Pursue the business because you are passionate about what you do and not because there is an opportunity to make money.  When money is the primary factor, being unhappy is often the result.
  2. Know the critical success factors for your business and don’t compromise on the quality of people needed for those areas.  For Host Gator, those factors are system reliability and customer support. You will notice how Brent focuses on those two areas.
  3. Know when to bring in more experienced leadership than you have.  Look at eBay and Google as an example.  In both cases,  executive leadership was brought into the business. Revenue and Profits grew exponentially.

Enjoy Brent’s  story. Click Here for the original post which is presented in  its entirety below

Steve Pohlit

Contact Information

Buseiness Consulting, Executive Coaching
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

HostGator recently reached 200,000 active customers and we are on pace to break 300,000 within a year.

I remember when I’d be out celebrating if HostGator managed to get two signups in a week. Now, we’re seeing thousands of signups a week. Back in the day, my celebrating consisted of nothing more than dropping the Ramen noodles or the tuna can I had in my hands and grabbing some sushi for an hour before scrambling back to work. At the time, I was a poor college student who invested every penny I had back into the business I was building.

The HostGator.com domain was registered on October 10, 2002 and here are some statistics about how many active customers we’ve had at a few points since then.

  • 2/1/2003: 112 active customers
  • 2/1/2004: 1,031 active customers
  • 2/1/2005: 6,892 active customers
  • 2/1/2006: 21,434 active customers
  • 2/1/2007: 50,213 active customers
  • 2/1/2008: 92,752 active customers
  • 2/1/2009: 157,432 active customers
  • Today: 200,000+

How HostGator Came To Be:

I’ve been an entrepreneur since I was a kid. In sixth grade, I sold candy at school and had all the kids in my neighborhood working for me. When I was 14, my cousins and I had a business where we sold watermelons from a truck on the side of a road. The deal we offered was simple, but effective: “2 for $5.”

It wasn’t until I was a sophomore in high school that I got hooked on trying to make money on the Internet. What sucked me in was the paid to surf programs such as AllAdvantage, Bepaid.com, Cashfiesta, and the like. These companies claimed they would pay you to surf the Internet while looking at ads. I created my first website on a service much like GeoCities and was able to generate over 50,000 referrals between all the programs I was enrolled in. One by one, I learned that all of the programs were a scam. I made $65 when I was entitled to over a million.

After the paid to surf venture failed, I decided to create real web sites and sell my own advertising inventory. The network that I created was called The Freak Network and consisted of scfreak.com, dfreak.com, and wcfreak.com, all of which were named after best selling Blizzard Entertainment games (Starcraft, Diablo, and Warcraft, respectively).

My network was making me about $40 a day, which was impressive given that all of my pimple covered friends had to get real jobs and make less money. Everything was going great until the .com bubble bursted and my advertisers began to cheat me out of money. I was left with no choice but to find alternative sources of income and that’s when I had the epiphany to start selling web hosting on the side. My network of websites was receiving tens of thousands of page views per day and I already had the servers, so selling web hosting seemed like the perfect plan. Freakwebhosting.com was born. My plan was to use the traffic from my gaming websites to gain customers.

I built Freak Web Hosting to just shy of a hundred customers that consisted mostly of gaming sites. The problem was that I wasn’t a system administrator and that I wasn’t that technical. This resulted in poor security which lead to hackings, horrible uptime, and a never ending series of technical issues that kept me from running a successful business. I hated being a webhost at the time! I was able to get the business but no matter how hard I searched I couldn’t find someone to take care of the technical issues at a price I could afford.

I spent years trying to make my network a viable business and another year trying to get my web hosting venture running smoothly . The final straw was when the Data Center claimed that my server was “compromised and outgoing malicious traffic.” To alleviate this problem, they ordered OS reload after reload, which drove me to a point just short of insanity and a state in which I felt life was over. (In hindsight, I believe the datacenter lied to me about the malicious traffic in order to get me to leave due to the amount bandwidth my sites were using. The deal they gave me at the time was too good to be true and that’s exactly what it ended up being.)

I could have kept on fighting, but it would have been a futile effort. I was left with no choice but to scale down operations. I did the right thing by refunding everyone’s last month of hosting and even refunded those that prepaid for a year in advance. At the time there were three annual customers that I didn’t have enough money to repay, so I contacted them to let them know my intentions and eventually paid them back a few months later.

By the time The Freak Network and Freak Web Hosting failed, high school was coming to an end. I didn’t have much time before I would have to decide what to do with my life. I felt like a complete failure and had nothing to show for all my years of work.

I wanted to be a success and make some type of difference in the world and I felt as if I couldn’t accomplish this by going to college. I was very close to joining the army and even went to see a recruiter. I believed that if I joined the army, I’d have purpose in my life and be able to make some type of difference. Just days before enlisting, my dad talked me out of joining the army and helped me get into Florida Atlantic University in Boca Raton, Florida.

I spent a few months living on campus and attending classes without deviating too much from the life of a regular student. That’s when an old friend contacted me telling me that he started a server company. He knew that if we went into business together I’d have no problem getting the customers. He begged me for a week to get back into hosting and eventually convinced me to partner with him and try hosting again. After failing the first time around, I was against the idea and didn’t want to try again unless I was confident I had someone with technical abilities to keep the servers up and running.

The deal we came to orally was that I’d run my own business and I’d give him half the proceeds for keeping the servers secure and up and running. I quickly revived the old Freakwebhosting.com brand and reached out to all my old customers. I managed to convince a majority of them to sign up very quickly and within days, I was once again a web host and once again in the hosting industry.

It only took a couple of months for reality to set in . Servers began having multi-hour outages on a daily basis as a result of the datacenter going offline. I was bringing the business in while my partner was failing to uphold his end of the bargain. The servers weren’t up and running; they were failing.

I decided to break the partnership and venture off on my own. I ended up purchasing a few servers from Dedicatednow.com and managed to find a system administrator who would help me as I needed and bill me by the hour. The combination of the new Data Center and system administrator made Freak Web Hosting more stable than ever.

With things running so well and the old Freak Website Network being dead, I knew the company needed a new design and a new name. I searched for days and tried hundreds of domain name combinations before I narrowed it down to two names: HostGator and GatorHost. I was torn on which domain to choose. I didn’t know which one sounded better and couldn’t afford both domain names. HostGator may sound like a much better name now, but at the time and without all of our branding, they both sounded the same.

Business was booming and my freshman year of college was coming to an end. By this time, every second of my life was spent in class, doing homework, or taking chats and answering emails on the computer.

I was a 24/7 one-man operation. I was being woken up numerous times a night with phone calls and there wasn’t a single class I would make it through without having to leave at least a few times to take a business call. I knew I was on path to be making more than the average college graduate in about six months. I also knew it would have been impossible to finish another year of college while running HostGator, so I decided to drop out of school and follow my dream of growing HostGator into the world’s largest hosting company.

Understandably, my family and friends were all very much against my decision to dropout. I had many businesses that failed to pan out and the chances of HostGator succeeding were slim. In the end, everyone expressed their thoughts strongly, but supported me in my decision. To me, it was a no-brainer. If things didn’t work out, I’d just go back to school and be miserable. If they worked out, I’d be pursuing my dream.

Things continued to go well for the Gator at the expense of living life, having friends, and never being able to leave the computer. Within minutes of leaving the computer there would always be some type of emergency with a service going offline that would require a restart and I’d have to run back to my computer. More times than not, I’d make it half way to my wherever I was going before getting a phone call or an alert and being forced to turn back to resolve the issue. This was before the iPhone, smartphones, air cards, or any other type of mobile tool. What amazed me is the fact that I was not that technical, but was still able to help most of my customers by simply taking their question and applying common sense or finding a work around.

When HostGator had just started, I hated resellers because they required a large amount of relatively technical service. What’s ironic is that as we grew, I saw how easy it was to obtain reseller customers. Before long, obtaining reseller customers is where most of my focus and advertising money went. Ideal timing allowed us to fill the reseller niche while the competition focused primarily on shared hosting. Today, shared hosting is the source of most of our new business, but we continue to remain the worlds’ largest reseller hosting company.

If a major issue ever came up, I’d be helpless when it came to actually solving the problem. I was at the mercy of an hourly system administrator who usually had something more important to do than fix my servers. In the early days, HostGator was inadequately prepared for drives failures and similar large-scale issues. When one happened, there would usually be data loss and days of little to no sleep while I helped customers recover. I continued life in my apartment prison for another year before the company grew beyond what I could handle myself and I hired my first full time employee, Ben Welch.

Ben would arrive at my house while I was sleeping and immediately get to work taking calls, chats, and tickets. When I woke up, I’d head over to bedroom and get to work with him. At approximately the same time, I hired an Indian outsourced support company. The support volume was more than Ben and me could handle alone and it was impossible for us to man all of the stations all of the time.

I don’t believe in outsourcing, but at that point, outsourcing was the only way I could have 24/7 coverage of email and chat support that I could afford.

In hindsight, outsourcing was a big mistake. Choosing to outsource our supported resulted in the loss of customers, a damaged reputation, and low caliber support. As soon as we could afford an office, we rented a 1,600 square foot office in Boca Raton, Florida and began replacing our outsourced employees with in-house employees. We learned our lesson with outsourcing and have had 100% in-house support for several years now. There’s absolutely no chance of us switching to outsourced support in the future – it just isn’t worth whatever we’d save in the short run.

When we first moved into our first office, I thought that it was overkill and I wasn’t sure how (or if) we’d ever fill it. In no time, sales and growth caught fire. We had people working in closets, hallways, and I had to share my office with another employee. The office wasn’t that bad of a place, but there was one major problem. We had a single stall co-ed restroom for over 24 employees to share and nobody to clean it. If you had to go, you’d usually end up holding it or driving home.

I continued to wake up numerous times a night to take support calls and contribute to our service and support as much as possible. This took a toll on me, though. At the ripe old age of 22, I began to develop a very serious case of carpel tunnel syndrome. It slowly progressed until I was at the point where tapping any finger on either hand would feel like needles piercing me to the bone. I ended up trying a few alternatives to typing, including holding pencils in the palms of my fists and hiring someone to type and move the mouse for me. Typing with pencils only helped so much and hiring someone to communicate what to do ended up being a nightmare.

Eventually, the pain worsened to the point where it affected everything I did. If I went to a movie, all I could think about was my hands hurting. If I drove home, the pain would be so intolerable that I would have to alternate sitting on my hands so they would fall sleep to allow the pain to temporarily go away. Technology began to improve and I soon learned of Dragon Naturally Speaking speech recognition software. This was a lifesaver for me and while it wasn’t perfect, it did allow me to continue to perform my duties, just less effectively. I ended up using Dragon for a few years before my hands recovered to a point where I’m no longer in pain and I’m able to type without any discomfort. I’m sure if my old lack of sleep and constant typing routine came back, my problems would as well.

Eventually, we ran out of closets in our Boca Raton office and had to find a new location. We were also severely understaffed and couldn’t find the people we needed to keep up with our rapid growth. Boca Raton is where people go to retire not find a job. It’s so bad that the locals would always joke that Boca was “Heaven’s waiting room.”

We initially searched for office space in South Florida, but found the prices to be astronomical for the size we needed to maintain growth. We began looking in Dallas, Texas for a new office and somehow ended up looking in Houston. Soon after, we found and purchased the 30,000 square feet office building that we’re currently located in. The office was perfect for us since 16,000 square feet was available for use and the rest was leased out. We currently occupy around 18,000 square feet of the building and I anticipate that we’ll be filling the rest in a little over a year .

When we first moved into the new building, me and a few other employees took up residency throughout the building. There was very few employees at first and nothing but empty space. Many people that I met had no idea what web hosting was and were convinced that I was a drug dealer. They believed this because I was so young, successful, and living in an empty building with a bunch of young adults in what resembled a frat house. It also didn’t help at the time I had just gotten back from Brazil to open HostGator Brazil.

The Future of HostGator:

I still haven’t reached my goal of HostGator becoming the world’s largest hosting company, but as one of the world’s largest and with how well things have been going, I can definitely see it happening within the next eight years. In order to achieve this, we’ll need to go more mainstream. This includes launching a brand to compete with GoDaddy, more billboards, starting TV commercials, and hiring many, many more high quality employees to continue supporting our customers.

HostGator has been a real blessing in my life and I couldn’t have gotten us to where we are today alone. I owe much of HostGator’s success to our customers as well as to each and every employee who has put their heart and sweat into this company. If it weren’t for all of you, I would most likely have to return to college. Ahhhhhhhhhhhhhh!

Thank you!

How Can This Be Good: Two More Banks Fail, Bankruptcies At New Highs, Commercial Loans Ready To Implode

If you have followed this blog you know I am a fan of Bill Bartmann. He is a rags to billionaire riches  story and most of his wealth came during an economic climate similar but actually less serious than what we are facing today.  I follow Bill because he deals in reality and looks for the opportunity in what other see as a disaster.

This email I received from highlights some startling fact about our economy.  Personally I some direct experience with our financial institution industry and if anything Bill may be understating the pending failures.  As for the opportunity Bill suggests, that is up to you. I am not an affiliate, I am not paid to publish this on my blog, I make no money from sharing this with you.  I feel Bill is on the mark and come to your own conclusions.

I have been on several of Bill’s calls and I have studied his book Bailout Riches which I highly recommend if you have an interest in the details of how this works.  If you are intrigued you now have the information on the next steps.

Steve Pohlit

Contact Information

Buseiness Consulting, Executive Coaching
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

On Friday, FDIC shut down two more banks – which will have billions in losses.

The bank failure total for the year is now 95 and includes three of the largest and most troubled — Guaranty Bank in Austin, Colonial Bank in Birmingham and Corus in Chicago.

We project the number will top 1,000 over the next year and a half.   The majority of the banks that will fail are Community Banks and Regional Banks where the impact will devastate entire communities.  The FDIC is running  out of money and will soon have to tap taxpayers – only the second time in the 75 year history of the FDIC that it had to do so.

Personal bankruptcies will hit a record 1.4 million this year.

Business bankruptcies are 250% over their previous high – and rising.

Unemployment is at 9.7 – heading for 10%   (Department of Labor says real unemployment rate is 16%).

Credit Card charge-offs are at 10.5% and Moody’s predicts they will go to 12%.

Mortgage foreclosures and “walk-aways” continue at record pace.

Any discussion of the Recession ending and the recovery beginning are based on wishful thinking, while ignoring the brutal facts.

The Commercial Real Estate market is about to implode the same way “sub-prime residential real estate” did two years ago. The economic impact of this implosion will compound every category mentioned above which will result in increased bank failures, increase personal and business bankruptcies, higher unemployment, higher credit card and mortgage default.

Sounds terrible, doesn’t it?

OPPORTUNITYWell, it is terrible – but it is also some of the best news you could ask to hear!

Why?  Because the last time I saw this environment, I made $5 billion just picking up the pieces of all those credit defaults and failed banks and by helping good banks dispose of their bad loans.

Now, a $5 billion net worth may sound unbelievable.  I assure you it was real and I was not the only person who made a lot of money helping all those consumers put their lives back together and helping the government and the banks solve those problems.  That is how big the opportunity was 20 years ago.

Guess what?  We are back in that same situation again today!  Banks are failing left and right.  Bad loans are everywhere you look.  The US Treasury and the FDIC are looking for people like you and me to help solve this problem.  Just this past week the FDIC closed on the very first tranaction under the Legacy Loan Program.  The Legacy Loan Program allows a generous leverage that magnifies the return for the Investor.
This first transaction under the Legacy Loan Program was a pool of residential real estate loans.  Now, I have no interest in real estate and neither should you.  But, first comes the real estate and then comes everything else and that is where the great opportunities are.
Those of us who participate and take advantage of this program could potentially make millions of dollars. T

he Legacy Loan Program not only makes a tremendous amount of loans available for purchase at a steep discount to true value, they it provides a government funding source.

The Legacy Loan Program is not the end of the good news and the great opportunities.  The market is rapidly filling with charged off loans available for purchase at very steep discount from banks that have not failed — banks like Chase, US Bank, Bank of America, Citibank, Wells Fargo and all the other names you have known for years.

Here is your chance to get a piece of the “Bailout!”

Here is your chance to take advantage of what will be a “once in a lifetime opportunity.”

Finally, a Bailout Plan that is aimed at all of us on “Main Street” instead of those fat cats on “Wall Street.”

It gets even better than that.  I am offering my students a chance to become a full-fledged business partner with me in this industry.   Bill Bartmann

Join me and Larry Genkin, Creator of the Thought Leadership Marketing Methodology, as I explain how we (you and me) can take advantage of this wonderful opportunity.
This one-hour teleseminar is scheduled for 7:00 pm – Central (8:00 pm Eastern, 6:00 pm Mountain, 5:00 pm Pacific) on Wednesday, September 23, 2009.

Click Here to register for this teleseminar.

Please

Click Here to convert the call to your local time zone.

See you then,

Signature

Bill Bartmann

How To Fix The WordPress Worm

I dated this post since apparently the worm morphs as technology develops to stop it’s attack. So what is true for today may not be true for tomorrow. Right: the worm is on the loose. I noticed the alerts two days ago and began checking my blogs. This one was already infiltrated.

You can tell if you are diseased because the links don’t work and there is an administrator for your blog that you never added. You can tell when you check in your admin panel and see there is number greater than the admins you have authorized. The article at this link Click Here was helpful to me confirming the problem but I could not duplicate the fix the author was suggestion.

I found this article Click Here and actually it was the key for the solution for me. I did not seem to have the bad permalink code mentioned in article one but the links were a problem. I soon fixed those by defining my original permalink structure and my links started to work.

I called a tech friend of mine and he came over and we ran registry cleanup software and malicious spyware detector programs. He said he nuked all that was there and my system was clear to go. Well admin no 2 was still there, we could see him and part of his name was Obama. I am making not blaming the current person who was elected as President at all. I am just reporting on a portion of the name used by this worm.

So the brain trust problem solvers were stuck. Later I remembered article two above and said I am going to test a reinstall. Now that is totally scary since you are talking about starting with a clean slate – a really clean slate. My slate was never that clean after having been to the confessional as a child many times at the encouragement of my mother “you will go to confession young man or you will not be eating dinner in this house tonight” There were some appealing parts to my mom’s threats.

I selected a throw away blog. One that was a good idea at the time but lost appeal. Kinda like someone you meet at 2AM in the morning. With that blog I tested the nuke and rebuild approach. It worked.

Key Points:

You must use the WordPress backup and export to file features

I verified this worked by creating a duplicate first before nuking the original. You can see the duplicate at http://stevepohlit.com/stevereports.

When you export the content here is what is not included  and so you need to have a record of this :

your links

you will find the first post and a duplicate about page is created. You will see them if you look and delete them

If you are using widgets like I am here you need to copy the code for the ones you are using. I mean the ones where you are using ads, facebook widget, twitter widget, rss feed widget etc.

Notice at http://stevepohlit.com/stevereports that there is one widget that is not functional. This is the Google Friend Connect Widget which is site specific. I did not correct this on the duplicate.

Sharing with all my readers the energy of peace, happiness and abundance

Steve Pohlit

Contact Information

Buseiness Consulting, Executive Coaching
International Business Resources

Social Media Services
New Digital Media, Inc.

727-587-7871
Email

Follow Me and I Follow You http://Twitter.com/BuildProfits

FREE Report:
How To Increase Business Profits by 30% or More in 90 Days or Less

Connect with me on Facebook Click Here

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.



Comments On The WSJ August Retail Sales

The Headline Reads: Retailers Report Weak Sales For August (Click For The Story) Then highlight is:

“Industrywide, same-store sales fell for a 12th straight month — highlighting the woes retailers have been under as consumer spending continues to decline.”

Then there is discussion as to what will happen this holiday season as well as the impact of the clunker program. This is followed by reports of what key public companies in the retail industry reported. Remember there is a lot that is not reported. Also remember, economic recovery is driven by consumer spending and there is little evidence that is strengthening.

The point made that I commented on was that going forward the monthly same store comparisons will look better because you are comparing against increasingly weak numbers from last year as retailers tanked in the fall of 2008. Here is what I wrote:

The comparison may show less dramatic declines and even a greater number of positive percentages when current year sales are compared against months last year when retailers began to experience sharp declines. Those may be feel good metrics. However, the key is what are the volumes and margins that are planned in connection with an acceptable profit plan and how are actual revenue and profits doing against that?

Typically that information is a bit more difficult to extract. The well run retailers have a profit plan by location that is based on category proformas. The key is to be profitable at each location and in each category within that location. I still see very little advancement in the use of direct response marketing and social media marketing. Tools and technology that have been readily available and proven to work for quite some time.

There is a lot of the “same ol same ol” and that is not going to work in an economic climate likely to be very soft for quite awhile.

Steve Pohlit
http://newdigitalmediainc.com
http://stevepohlit.com

How To Use Social Media To Grow Your Business

How To Use Social Media To Grow Your Business

The tools available to market products and services are numerous. Direct response marketing, Internet marketing, brand awareness campaigns and more are all labels for marketing programs. In every case, the goal is the same…increase revenue and profits.

My experience working with companies to grow profits is extensive. (Click Here for my resume)  I have developed my views on marketing from actual experience implementing programs, monitoring the results and continuously testing ideas to improve response rates and profitability. Social media is phrase representing an ever increasing number of places people congregate. Social media marketing is just that..marketing to people using social media sites.

There are a number of credible people holding seminars, selling courses and offering consulting on how to do social media marketing. My recommendation to business is to  focus on your business.  My company will build your social media network and I will work with you to develop and implement your social media marketing program. These are two very distinctly separate tasks.

How we build a social media network  is based on my actual results in developing several of my own business ventures and providing  these services to clients. I have personally done the social media work staring February 2008 .  Since that time I completed the detailed steps. I will highlight some of them in this article. From this experience I  recommend what steps you should leverage to others and the tools I feel are a must have for developing your network. This is for people very serious about using social media as a business building tool.

Key Marketing Principle Reviewed

Marketing is primarily about attracting traffic to your offer and converting that traffic to customers. Many know this. Most ignore it. I never ignore it. For clarification it is not just any traffic but relevant traffic. What does relevant traffic mean? It means people already interested in what it is you have to offer.

The late Gary Halbert said if you are selling hamburgers, he would rather have a starving crowd than all the positioning of signs, building, location and all of the other things we normally address in marketing a physical product like hamburgers. It is every marketer’s dream to have a starving crowd. I am no different. The starving crowd is not right outside my door. I need to find them and so do you.

The Cloud

My view of the cloud is simply an image of all the people using social media sites like Facebook, Twitter, LinkedIn, MySpace, etc. So when I use the phrase the cloud that is what I mean.

The Goal

Return on investment in time and money is the goal. Sure I work on projects and products where I have expertise and interest. Sure I do things out of curiosity without having any monetization objective, but most of what I do is to drive profitable revenue doing business where I have a high personal interest.  When I do this well, I am compensated by the marketplace for providing value. For me spending time on what I enjoy is not work. However, unless there is income flow, my enjoyment of a an area of personal interest is going to expire. Having said that I will encourage you to make sure your attention span is long enough to allow your business to develop.

To achieve the monetization goal I am  developing as large a portion of the cloud as possible that I can reach. I then continuously send messages intended to invite people I am reaching to consider my offer. Related to this goal is my objective to at also have as many people as possible give me their contact information. That action  tells me  there is some level of interest in what I am offering. For those experienced marketers reading this I am not sending out selling messages. All of the messages are indirect intended to create an interest in wanting more information. Many flavors of messages are used and I am always developing new ones to test.

The Specifics

The work is done by my company New Digital Media, Inc. I work with all clients directly. When the scope of the work is defined some of the tasks that I previously have done personally are leveraged. The staff working with me is very experienced and they actually develop their own network which I encourage. We share social media network growth tips.

Our primary focus is on growing Twitter and Facebook accounts. Within Facebook we work with clients  to grow friends and when friends are at a certain level we build a targeted group. As  a  group is being built we implement a messaging strategy to the group. We are gradually expanding our focus into several other social media sites. However, for now Twitter and Facebook is out primary focus.

The goal of the network is to drive interested people to a landing page or a product sales page. As appropriate, we advocate the destination to be a blog article.  As articles are added they serve as destinations for new messages to the network. In certain cases we will promote a client through our own network which is quite large.

We use a combination of tools to assist us in growing accounts. Most of these tools are used with Twitter. There are no automation tools we use to grow Facebook friends and groups. We use an automation tool to assist us with posting messages to Twitter and Facebook. This tool has the capability to post messages to LinkedIn, MySpace and more.  The primary tools we use and recommend if you are doing this work yourself are:

Hummingbird for growing Twiter followers

 Tweet Later – message management

Tweep

Instant Capture Pages

Blogs – WordPress format exclusively This Site Shows You How To Set One Up – Free

Autoresponder – Aweber

Web Hosting – Host Gator

Each person in the company uses at least two computers. It is not practical to run our automation tools and do our other work on one machine. This can be done but it will affect productivity by at least 50%.

Effectiveness

The following Twitter accounts were developed in six weeks. digialmediabiz 9735 followers. buildprofits 8694 followers So those are a couple examples of  accounts growing.

Size of our total network – very large

On Facebook we grew the group Deliberate Creation to over 2,500 members in three weeks.  This happens to be a very niche market and we were very pleased with how rapidly this developed.

Return on Investment – we have numerous success stories for ourselves and for clients.  However, it has taken quite awhile to systematize what works. Additionally, we are constantly monitoring the rules of the social media sites as they can change and we want to be in compliance.  For these reasons, I highly recommend looking at our company to help you grow your network which allows  you to focus on growing your business.

Based on Twitter’s current algorithms we can build an account to 10,000 followers in about two months. Facebook has a limit of 5000 friends and it can take 6 months or longer to hit that level. Remember once built, these assets are in place for multiple  purposes.

Personally my network is used to market consulting services, New Digital Media  and several other ventures. I noticed the most significant improvement in what we do once I developed  a laser beam focus on our objective and finding the right staff. Both are in place. The difference between my company and most of the people who are experienced, is we do it for you and hand over the results. Along the way we teach  you so you are in a position to continue the process or have us continue. If you are a large company, I will teach your in-house staff how to do this.

Fees and Referrals

Our fees are quoted for each client. I pay referral fees that average 15% of fees collected. This percentage varies depending on the scope of work performed. Currently we have capacity for a limited number of clients.  With the marketing we are now doing to create awareness of our services, the door for new clients may close quickly. If you are thinking about working with us, I suggest you contact me now.

Contact Information

Steve Pohlit, President
New Digital Media, Inc.
727-587-7871
Email

Sharing with all my readers the energy of peace, happiness and abundance

Steve Pohlit

Follow Me and I Follow You http://Twitter.com/BuildProfits

FREE Report:
How To Increase Business Profits by 30% or More in 90 Days or Less

Connect with me on Facebook Click Here

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.

Obama Asked The Key Healthcare Question By ABC

FINALLY…THE $64,000 QUESTION WAS ASKED…

YESTERDAY ON “ABC-TV” (BETTER KNOWN AS THE ALL BARACK CHANNEL)

DURING THE “NETWORK SPECIAL ON HEALTH CARE“….  OBAMA WAS ASKED:


“MR. PRESIDENT WILL YOU AND YOUR FAMILY GIVE UP YOUR CURRENT HEALTH CARE PROGRAM AND JOIN THE NEW ‘UNIVERSAL HEALTH CARE PROGRAM’ THAT THE REST OF US WILL BE ON ????”….. (BET YOU ALREADY KNOW THE ANSWER)…

THERE WAS A STONEY SILENCE AS OBAMA IGNORED THE QUESTION AND CHOSE NOT TO ANSWER IT !!!…

IN ADDITION, A NUMBER OF SENATORS WERE ASKED T HE SAME QUESTION AND THERE RESPONSE WAS…”WE WILL THINK ABOUT IT.”
AND THEY DID. IT WAS ANNOUNCED TODAY ON THE NEWS THAT THE “KENNEDY HEALTH CARE BILL”WAS WRITTEN INTO THE NEW HEALTH CARE REFORM INITIATIVE ENSURING THAT THAT CONGRESS WILL BE 100% EXEMPT !

SO, THIS GREAT NEW HEALTH CARE PLAN THAT IS GOOD FOR YOU AND I… IS NOT GOOD ENOUGH FOR OBAMA, HIS FAMILY OR CONGRESS…??
WE (THE AMERICAN PUBLIC) NEED TO STOP THIS PROPOSED DEBACLE ASAP !!!!… THIS IS TOTALLY WRONG !!!!!

A Great Example Marketing Example From Spam …Swipe This Idea

The subject matter just said  Test …This Is Not Spam. Take a minute to read this and then my comments.

Here is the rest of the message :

This is not spam!  You signed up from ____________  See end of e-mail for more CANSPAM compliance rules.
Please ignore this message, as it is only a test to see if this autoresponder is back up and running.
We need to notify you that this e-mail may contain advice on money-making methods and other subjects plus may include links to available products and/or from third parties in return for appropriate recompense.

If you cannot unsubscribe, you can always send a letter asking to be unsubscribed to:

P O Box 1078
Stanley, ND 58784

Don’t Know Why, But If You Wish To Leave:
http://amazingautoresponse.com/cgi-bin/r.cgi?s=10438&a=117&k=mEYboFVf9JM

To report sp*m by this member:
Please forward this email to abuse@amazingautoresponse.com or follow the above link for immediate removal.

—————————————————————-

Lessons:

I am not advocating doing this at all even though this email did get through to my main address.  Notice the reverse psychology here. …Please ignore.  Come on that always works (Note to Self)  Then the warning “This may contain advice on making money…”  I mean.. how cool is that?

Then there is the humor:

Unsubscribe – Send a Letter.  …

Don’t know why, but if you wish to leave

My view is I learn a lot from paying attention to spam. First spam mail may have some of the best subject lines.  Then there is formatting and other hooks  spam uses.

There is another thing I have learned and that is there a lot of people who use blogs like this to teach, who sell programs that teach you how.  Have you ever noticed how few promote “do it for you”?   Do you know why that is?  Well I have my views but what is important is that one of my new services does “do it for you” What is it?

Click over to New Digital Media You will understand what this is doing in about 3 minutes.

Sharing with all my readers the energy of peace, happiness and abundance

Steve Pohlit, Expert Business Consulting

Email Me, Steve Pohlit to schedule A No Obligation Consultation On Building Your Business Profits.Need more customers? Let’s discuss how to use cutting edge Social Media Marketing in the revenue building cycle of your business to drive your profits sky high. If  your company is not growing revenue and profits,  if your company is not cash flow positive Click Here for more information about Turnaround Consulting Services for Business In Crisis

Announcing The Services of New Digital Media Click Here

Follow Me and I Follow You http://Twitter.com/BuildProfits

FREE Report:
How To Increase Business Profits by 30% or More in 90 Days or Less

Connect with me on Facebook Click Here

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.

This Restaurant Industry Headline Is No Surprise

“The Restaurant Industry suffered Its Worst Quarterly Decline In Customer Traffic In 28 years In the Second Quarter 2009”

I love the retail industry and I consider restaurants part of that overall industry. I recognize restaurants are distinguished in the financial press for reporting purposes.  I also recognize that if you are a restaurant then you should be studying how you are doing in comparison to others.

The business of retail is so much fun because there is a tremendous amount of valuable information available and generally with the volume of customer traffic, you can test just about anything and receive feedback quickly as to whether it is working or not.  In retail the most energy should be devoted to marketing and in all fairness it usually is.  No whether that marketing is effective or not is a topic of debate. My view is that it isn’t and the view of the people dong it is that it is.

That brings us back to the overall results reported for the Second Quarter of 2009.  I wrote that the decline is written in a headline like it is a surprise.  Many may be thinking my view was based on the state of the economy with unemployment still running high and consumer confidence still running low. But actually my view is based on dismal failure of restaurants to pay close attention to the details of what is important to customers.

To support my view, I look at the exceptions. Here is one reported on by Fare Magazine. That exception is Panera Bread. They  have not cut prices, they have not gone promotional and the company continues to grow profitably. Click Here for the complete article.

There is always value in studying what is working for others and, for that matter what isn’t. Look within your industry and outside of your industry.  I forget what bank was the first, but I remember the story of a bank president looking at the success of drive thru windows in the fast food industry.  He tried in banking and it rapidly became very successful.

In any economy there are always companies that do well and those that fail.  The ones that do well are those who consistently pay attention to the details important to their customers.  This is the value exchange principle.  The more value I give you the more you are willing to pay for it.

Sharing with all my readers the energy of peace, happiness and abundance

Steve Pohlit, Expert Business Consulting

Email Me, Steve Pohlit to schedule A No Obligation Consultation On Building Your Business Profits.Need more customers? Let’s discuss how to use cutting edge Social Media Marketing in the revenue building cycle of your business to drive your profits sky high. If  your company is not growing revenue and profits,  if your company is not cash flow positive Click Here for more information about Turnaround Consulting Services for Business In Crisis

Follow Me and I Follow You http://Twitter.com/BuildProfits

FREE Report:
How To Increase Business Profits by 30% or More in 90 Days or Less

Connect with me on Facebook Click Here

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.

WSJ Reports Twitter Success Stories and Misses The Mark

The WSJ reports Moonfruit went from 400 followers to 47,000 followers in about a week using a contest that became popular and viral fast.  Other similar success stories were reported.  When you read this article Click Here  For The Story I suggest you consider the missing link. Now in all fairness the link may not be missing in the examples reported. However, this key success factor was not addressed in the article.

The Missing Link

Think of a funnel. This story is about using the incentive of a contest to reach out into the cloud of a very popular social media site which of course is Twitter. This strategy was very successful in that the number of followers increased rapidly. However, followers have no value unless they are people interested in your offer – the offer for products and services that earns you money.

Followers need to be converted to a contact data base where you have their name and email contact information.  That step is moving followers through the marketing funnel. Now that step can be bypassed if a follower goes directly to your offer and buys. At that point you also have their contact information.  Again the goal is to develop this contact data base so you can communicate with these people who have said they are interested in who you are and what you offer. That communication then is intended to further cement the relationship and when the person is ready they will buy. You have not idea when they will be ready so building the relationship is the key.

In the current environment there is an opportunity to move people from followers to a contact data base where you can message them and by pass the email system. That option is to move them into a group on Facebook. There is an inherent limitation to that in that Facebook limits group size for sending messages to 5,000 people. Many people are setting up fan pages which do not have the limitations of  a group. However, messages to fans currently are not sent to their Facebook inbox which is not as effective as groups.

My advice is to use the assets of social media with the goal of developing your own asset which is your customer list and prospect list.  Then there is one more thing: communicate with them.

Sharing with all my readers the energy of peace, happiness and abundance

Steve Pohlit, Expert Business Consulting

Email Me, Steve Pohlit to schedule A No Obligation Consultation On Building Your Business Profits.Need more customers? Let’s discuss how to use cutting edge Social Media Marketing in the revenue building cycle of your business to drive your profits sky high. If  your company is not growing revenue and profits,  if your company is not cash flow positive Click Here for more information about Turnaround Consulting Services for Business In Crisis

Follow Me and I Follow You http://Twitter.com/BuildProfits

FREE Report:
How To Increase Business Profits by 30% or More in 90 Days or Less

Connect with me on Facebook Click Here

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.

Alexis Martin Neely: For the Record

Alexis Martin Neely you have accused me  of:

Being a scammer

Using my spiritual belief system as a cover for an intended scam

Using my expanded network and business of Manifest Mastermind as a cover for intended scams

Scamming Brian Campbell out of a partnership

Alexis Martin Neely,  you represent yourself to be a professional attorney, a lawyer who teaches other lawyers.  Every professional attorney I ever worked with has demonstrated they learned proper due diligence before finalizing  their position.  Had you used even an ounce of your legal training for  fact finding in this situation, I am certain you would have concluded your feelings of what you have accused me of to be totally without merit.

The Facts:

This is the link to the report I filed on what Brian Campbell has done.   http://manifestmastermindblog.com/2009/07/hackedcomrpromised/

In that report you will see that he hacked into my main email account and deleted four years of personal and business communication. Part of that record was a detailed history of my communication with him regarding situations that as a partner I was not comfortable being associated with.  It also contained communication regarding the work I started because of Brian not doing what he promised.  Part of that work was the detail related to your account.  What was not destroyed are emails to you from another person requesting assistance so we could resume building value  for you.  We never received the requested information from you so we could continue.

An  email  that was deleted by Brian but which you have was  sent directly to you from me.  Of course this one  you didn’t reproduce in your article. It is the one  where I wrote  to you that I would continue working until you told me you have received the value for what you paid.

I am a currently licensed CPA. I have held positions in very large companies with significant fiduciary responsibility. I have the trust of many clients because I earned it for doing what I say and being authentic.  I say to  you now  Alexis Martin Neely all of your accusations are false.  I have the facts and those facts are readily available to you or anyone.

I stand by my word and stand firmly in the foundation of Manifest Mastermind.  It appears to me that  you are not the professional you represent.  There is one item where we have no disagreement: what comes around goes around.

In Unity we believe in Oneness and so I do love the essence of  God in all life and the essence of God in you.

Steve Pohlit

Google Launching A New Operating System and You Say So!!! I Recommend Paying Very Close Attention

In the same week I received a message on a special report from the Motley Fool on what Microsoft is worried about and a message from Chris Lang on the new Google operating system that looks like will be launched in 2010. Chris does a great job summarizing the major benefits to this and now I understand what Microsoft may be a bit nervous about.

I have not seen Bill Gates or Steve Ballmer discussing this but I am sure they will soon as their shareholders will want to understand their plans considering this move by Google. Just think of this: $200 will operate very fast and efficiently. I wonder what the equipment and chip manufactures think of the pending development?

Watch the video, then pay close attention to my brief closing comments. These points are what you should be doing today to take advantage of what is available right now and to take advantage of this OS when it is released.

Notice how important Chris feels the Google Friend Connect feature is to the Google strategy.  If you look to the right you will notice I use the Google Friend Connect application.  How do you install this.  Well I am happy you asked.  It just so happens I did a video on this a while back and here it is. Wait before you watch it, make sure you read every word of this article as I close with some mission critical advice.

Now what is the one common element to all these features and benefits? Have you ever tried using an Google application that you have set up without your Gmail user name and password. Do you think that information might be very important to have very secure? I do and I recently paid a very heavy price for inadequate security and trusting this information to another. You now know what to do.

Sharing with all my readers the energy of peace, happiness and abundance

Steve Pohlit, Expert Business Consulting

Email Me, Steve Pohlit to schedule A No Obligation Consultation On Building Your Business Profits.Need more customers? Let’s discuss how to use cutting edge Social Media Marketing in the revenue building cycle of your business to drive your profits sky high. If  your company is not growing revenue and profits,  if your company is not cash flow positive Click Here for more information about Turnaround Consulting Services for Business In Crisis

Follow Me and I Follow You http://Twitter.com/BuildProfits

FREE Report:
How To Increase Business Profits by 30% or More in 90 Days or Less

Connect with me on Facebook Click Here

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.

How To Use Visualization and The Law of Attraction To Build Business Profits

What does visualization and  The Law of Attraction have to do with
Building Business Profits which is the focus of my business consulting
practice.?  Visualization of results.

I became aware of all this when I saw this interview of a guy from
Australia  that shows the tool he and Frank and many others use
including myself now. You really do have to see this:

Visulization of Success With Mind Movies

You see, he figured out this powerful way to tap into the
Law of Attraction that practically guarantees
you’ll get whatever you want.

And the surprising thing about it is it is SUPER easy to do,
you can start doing it right now…and here’s the really cool
part…

*****************************
He’s GIVING it away! ForFREE
*****************************

He obviously understands abundance, because he’s
practicing it in a very big way here:

Visulization of Success With Mind Movies

So what is it about Aussies anyway? They seem to totally
have this figured out, especially when you consider that
the land down under is where we got…

***********************
The Secret
***********************

I’m sure you’ll agree that was life changing all by itself.

And now, this guy has added another dimension to the
Law of Attraction that ramps up how fast you can manifest
anything you want into your life.

************************************************
This makes the Universe say YES even faster!
************************************************

He even got marketing expert Frank Kern excited about it.
If you haven’t heard of Frank, well, he’s a marketing genius
who makes millions of dollars online. Everything he does
seems to turn to gold.

But he’s not exactly what you’d expect when it comes to using
The Law of Attraction to manifest your goals and desires.

You’ll hear his personal experience with this when you
watch the video:

Visulization of Success With Mind Movies

So, if even HE is doing this, what does that tell you about
how effective this is? Bad news for the naysayers who think
it isn’t for “regular” people, or the Law of Attraction is
some kind of mumbo jumbo.

Only thing is I’m not sure how long this will be available
at NoCost.

So if you’re really serious about increasing your power to
manifest anything you want into your life super fast,
you need to check this out right now:

Visulization of Success With Mind Movies

I’ve already started using this, and I strongly recommend
you do too.

All the best,

Steve

P.S. I’m extremely excited about this, because it could
literally transform your life. So be sure you share your story
with me when you start doing this, OK?

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About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.

How Successful Retailers Earn Customer Loyalty

Mark Albright, staff writer for the St. Petersburg Times published an article in the Sunday paper a while back on retailers struggling to win back customers. He does an excellent job at identifying the key issues customers face when shopping in many stores. In summary, customers know what they want from their shopping experience and they don’t get what they want most of the time.

Two charts were provided in the article. One showed that 68.4% of those responding to a recent poll said knowledgeable, helpful, friendly staff was the most important criteria for a positive shopping experience. The other chart reported that 50% of the people surveyed reported retail service has gotten worse.

Shoppers have always wanted a friendly environment with knowledgeable staff. What is most alarming is how poorly retailers continue to meet the expectations of their customers. With almost 70% of the customers ranking knowledgeable, friendly staff as most important, why is it that so many retailers continue to be obsessed with having compelling price? Studies have consistently shown and Mark points this out in his article as well, that less than 10% of the shoppers name price as the most important reason they shop a store.

Let’s examine pricing and promotion a bit deeper. The paper that Mark Albright writes for has a daily circulation of about 1 million. On Sunday, like all large metropolitan areas, the paper is thick. Most of it is advertising circulars. Most have between 4 – 20 or more color glossy pages and this format is used by most of the major retail chains. Stores attempt to show items attractive to the largest number of people and offer special buys or sale pricing. The goal is to drive traffic to the stores.

Normally on a store by store basis, retailers are able to tell how effective a particular circular was by measuring customer count (customers that actually buy), average sale and items sold. Most retailers have these statistics, but there is one critical piece of information they do not have. They do not know who it was that purchased something. They do not know their physical address, they do not know their email address and do not know their customer’s phone number. There are exceptions and I will address those shortly. However, in general, large and small retailers spend huge amounts of money on print advertising to drive customers into their stores and they don’t even know who their customer is. Consequently, they are unable to thank the buyers, hear their comments and suggestions and they are not able to personally invite them back.

Even more serious: with the development of preferred buying programs, membership programs like those used by Sam’s Club and Costco and even those retailers that have captured customer information, the way that data is used is pathetic.

Here is a brief summary of the issues so far: consumers want knowledgeable and friendly sales staff and over 90% of them place importance on knowledge and friendliness over price. On the other hand, retailers spend a lot of resources developing promotions based on price to drive traffic to their stores. When the customer gets there, not just the price shopper but the loyal customers as well, the retailer is not properly staffed and the staff that is working is not properly trained and managed. I call this a mismatch in expectations and delivery. The result of that formula is a high rate of retail business failure with stores that fail being replaced by new ones that operate the same way. You know what you get when you keep doing things the same way. What is the solution? Keep reading.

When the subject of price in retailing is mentioned, Wal-Mart’s name always comes up. Here are just a couple of things I noticed about Wal-Mart recently. First they are increasing the number of more upscale items offered. Why are they doing this? It is because they understand that appealing just to the low price crowd long term is a risky business model. No retail chain founded on the low price model has ever survived long term. None. What else have I noticed? The other day I noticed a Wal-Mart banner on the front page of Yahoo.com This particular ad was what is known in the Internet Marketing circles and Direct Response Marketing circles as a lead generation ad. I followed it through and noticed interesting “bribes” to get you to register for on line information. You could even categorize the information you were interested in receiving. Wal-Mart promised to give you advance notice of their best deals for the store closest to you. Notice I said store closest to you. When you entered your information they asked for your zip code so they could match you with relevant regional promotion.

Wal-Mart is taking the lead again in building their customer data base. I don’t think they have taken this to the store level, which where it really needs to be implemented. But they are headed in the right direction.

Do you need to have Wal-Mart’s system to implement a similar program? Last September I was testing the implementation of program with a small retailer in a small market. We used incentives as a motivator to provide their contact information. This program was hugely successful in a short period of time and confirmed the value of capturing the contact information of your customers and communicating with them. That is the first step in bridging the gap between what customers want and what retailers deliver. Note: if you are a grocery store, restaurant, nightclub, shoe repair store, dry cleaner or any business that has customers, this applies to you.

If you are a local or regional chain of stores, outsourcing this customer contact program is the most cost effective approach. If you are not sure that is a true statement Email Me and I will prove it to you. National Chains should outsource this program in the test phase and then it is likely that in-house technology will be needed long term. Regardless, it is easy to build your customer list, easy to communicate with them and this communication builds loyalty and value. This communication process is the critical link that breaks down when this process is managed internally. In summary, outsource this entire program initially; bring the technology piece in house if and when that makes sense but keep the communication program outsourced. Does this sound like Direct Response Marketing 101? Yes ..well that is because it is and you know what…basic blocking and tackling work all the time.

Does all of this solve the problem of bridging the gap of what the customer wants and what the retailer delivers? Absolutely not! All of the fundamentals successful retailers are paying attention to today must continue. Having the right product in the right place at the right time is a good goal. Having staff properly trained and managed is a great goal.

But this is the planet earth folks. When all the best logistical systems and human resource development processes fail .. and they will from time to time, a strong binding relationship with your customer will overcome any isolated execution failures.

Are there any examples of anyone doing this more right than wrong? I remember in 1996 when I was in my second year of operating an Internet Service Provider company that I founded. I was focusing on industries likely to benefit a lot quickly from using the tools of the Internet. One of them was mail order. I knew there would be huge benefits to catalog retailers from using the internet. Of course when I contacted many of them and they had no idea in 1996 what I was talking about. So I let it slide instead of pursuing that idea along with a number of other billion dollar ideas I had in the early days of the commercial Internet.

Today there are numerous examples of catalog retailers doing a great job of communicating with their customer base. Now the big gains are coming from the “brick and mortar” companies who are communicating like catalog retailers. Who are they? Circuit City gets a vote. Circuit City sends me wonderful emails in addition to their weekly print advertising circulars. Wal-Mart used to do a good job now that I am on their list but not any longer. In the catalog retail business, one of the best is Fredericks of Hollywood. There are other catalog retailers that have an effective communication program in place. In fact if you order on line from any catalog company and give them your email address, I would bet you start getting information from them. Even if you don’t order, sign up for some of these lists to see what they send you.

The biggest mistake made by companies that have you in their data base, is dropping your contact information when you have not purchased for awhile. I know of one very popular retailer with a huge mail order division that sends me tons of catalogs but not one email. When asked about this I was told I no longer receive emails because I am not a current buyer. But they continue sending me expensive to print and mail catalogs. Go figure! Recently.

In summary, study the companies that are doing this well. Look at your own business. If you are not sure what I am advising you to do will work, call or email me and let’s “kick it around”.  All contact information is at the end of the article.

Sharing with all my readers the energy of peace, happiness and abundance

Steve Pohlit, Expert Business Consulting

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About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is business owner and an expert business consultant, direct response and social media marketing  and social networking security expert . Steve is  focused on helping companies improve their business performance. All articles published by Steve unless specifically restricted may be freely published with this resource information.